Owner’s Manual for the cooktek sinaqua ™ souper ™ models: sas041-4, sas042-4, sas081-7, sas082-7, sas081-11 & sas082-11, sasd041-4, sasd042-4, sasd081-7, sasd082-7, sasd081-11 & sasd082-11 CAUTION: Read the instructions before using the equipment.
Original Instructions The information contained in this manual is important for the proper installation, use, maintenance, and repair of this equipment. Follow these procedures and instructions to help ensure satisfactory results and trouble-free service. Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice. Please carefully read this manual and retain it for future reference.
Table of Contents Safety Instructions Important Safety Instructions General Safety Information Grounding Instructions Power Cord Replacement i i ii ii Specifications and Installation Theory of Operation Dimensions: Countertop Dimensions: Drop-In Certifications Electrical Specifications Installation: Countertop Installation: Drop-in 1 1 2 3 3 3 4-5 Use and Care Control Box Operation LED Operation on 4-Qt Drop-In Souper Liner Maintenance 6 7 7 Troubleshooting 8 North America Limited Warranty One-Year
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i IMPORTANT SAFETY INSTRUCTIONS WARNING: When operating this equipment, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to equipment or property near equipment. GENERAL SAFETY INFORMATION • • • • • • • • • • • • • • • • • • • SAVE THESE INSTRUCTIONS safety instructions • • Read all instructions before using this equipment. This equipment must be grounded. Connect only to a properly grounded outlet.
ii safety instructions GROUNDING INSTRUCTIONS The SinAqua™ Souper™ must be properly grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing a safe path for the electric current. For your safety, never cut, remove, or disable the electrical (ground) connection from the plug. Never use an adapter plug or an extension cord with the SinAqua™ Souper™. WARNING: Electric shock can result from an improperly grounded plug.
1 Theory of Operation † Requires 11.19” (284.2 mm) 3.28” (83.4 mm) 10.33” (262.5 mm) 4.39” (111.5 mm) 9.52” (241.9 mm) Figure 1: SinAqua™ Souper™ 4 qt. Dimensions 1.37” (35 mm) stirring Dimensions: Countertop Exterior - Souper 4 qt. (Figure 1) Height: 13.78” (349.9 mm) Width: 9.52” (241.9 mm) Depth: 10.18” (259 mm) Weight: 8.33 lb. (3.78 kg) Packaged Weight: 11.9 lb. (5.4 kg) 2.29” (58 mm) 14.86” (377 mm) 10.33” (262.5 mm) 3.30” (84 mm) 4.75” (120.7 mm) Exterior - Souper 7 qt. (Figure 2) 11.
2 SPECIFICATIONS AND INSTALLATION 8 5 6 7 4 Dimensions: Drop-In Exterior - Souper™ 4 qt. (Figure 4) Height: 13.82” (351 mm) Diameter: 11.78” (299 mm) Cutout Diameter: 9.75” (248 mm) Weight: 8.33 lb. (3.78 kg) Packaged Weight: 11.9 lb. (5.4 kg) 1.08” (27 mm) D 13.82” (351 mm) 9.88” (251 mm) 13.44” (341 mm) 11.19” (284 mm) Exterior - Souper™ 7 qt. (Figure 5) Height: 14.9” (378 mm) Diameter: 13.42” (341 mm) Cutout Diameter: 12” (305 mm) Weight: 11.92 lb. (5.41 kg) Packaged Weight: 13.45 lb. (6.
3 Certifications 4 Qt: 100–120 V, 50/60 Hz, UNITED STATES/ CANADA (208V) 3.5A, 400 W 7 or 11 Qt: 100–120 V, 50/60 Hz, NEMA 5-15P 7A, 800 W 4 Qt: Electrical Specifications The SinAqua™ Souper™ must be plugged into a grounded, single-phase receptacle. See the adjacent data and check the rating plate on the unit to verify correct voltage and wattage. Incoming voltages that are below the product specification can result in less-than-rated power and slower heating times.
4 SPECIFICATIONS AND INSTALLATION Installation: Drop-in Installing the Souper™ and Control Box Install or locate this equipment only in accordance with the instructions below. 1. Connect the Micro USB cable to the Souper unit (Figure 7, below). 2. Install the Souper™ using the following surface cutout dimensions: - 4 Qt Souper™: 9.75-inch (248 mm) diameter hole - 7 Qt Souper™: 12-inch (305 mm) diameter hole - 11 Qt. Souper™: 14-inch (356 mm) diameter hole 3.
5 Connect Micro USB cable here 4X .22” ø (5.59 mm) Back side of surface Figure 9: Control Box Installation .27” (6.86 mm) 4X .22” ø (5.59 mm) .43” (10.92 mm) 4.00” (101.6 mm) 4.86” (123.44 mm) 3.36” 3.90” (85.34 mm) (99.06 mm) .43” (10.92 mm) 4.00” (101.6 mm) 4.86” (123.44 mm) Figure 10: Control Box Cutout Dimensions .43” (10.92 mm) SPECIFICATIONS AND INSTALLATION .27” (6.
6 USE AND CARE Control Box Operation To edit the reheat temperature: a. While in Reheat mode, touch the Reheat icon. b. Use the arrows (4) to change the temperature. 1 4 5 2 3 6 7 8 9 Figure 11: Control Box 1. The Power icon turns the unit on and off. When the unit is plugged in, the Power icon will slowly blink until it is touched. 2. The Hold icon sets the unit to hold food at the predetermined temperature. To edit the holding temperature: a. While in Hold mode, touch the Hold icon. b.
7 LED Operation on 4-Qt Drop-In Souper Liner The 4-qt drop-in Soupers will have three red LEDs on the top edge of the liner: • When the unit is plugged in, the LEDs will remain on for 10 seconds. • When the tureen is placed in the liner, the LEDs will flash for 5 seconds. • If the tureen is removed or no longer detected, the LEDs will turn on until the tureen is reinserted and detected.
8 TROUBLESHOOTING Troubleshooting In the event of a possible malfunction, your CookTek Souper™ will beep and display an error code on the alphanumeric display. Please consult the following table when encountering an error code. To reset error conditions, press the POWER icon, or unplug the unit. If any of the below errors persist after attempting the recommended “resolution,” call 1-800-908-8726. Code Error Cause Code Resolution 1 Broken bottom temperature sensor E--1 Service required.
9 North America Limited Warranty One (1) Year North America Limited Warranty for “Non-portable” CookTek Products CookTek Product Models Covered Under this Limited Warranty “Non-portable” CookTek products shall mean all Silenzio warming buffet models, SinAqua waterless food warmer models, Incogneeto under-counter warming models, Stock Pot range models, four (4) and six (6) burner range models, Plancha models, and SinAqua Souper 4-qt, 7-qt, and 11-qt Drop-In units.
10 NORTH AMERICA LIMITED WARRANTY Outstanding Invoices If the full invoiced amount for Equipment purchased has not been paid within forty-five (45) days from the invoice date, then CookTek will have no obligation to honor this or any other warranty on the Equipment until payment is received in full, including any accrued interest or other charges, has been satisfied, at which time warranty coverage will be reinstated, but the Warranty Period will not be extended.
11 North America Limited Warranty Two (2) Year North America Limited Warranty for “Portable” CookTek Products CookTek Product Models Covered Under this Limited Warranty “Portable” CookTek products shall mean all Single and Double Burner Cooktops (countertop or built-in), Woks (countertop or built-in), FaHeaters, Soup Warmers (countertop), ThermaCube Delivery Systems, Pizza Delivery Systems, and SinAqua Souper 4-qt, 7-qt, and 11-qt Countertop units..
12 NORTH AMERICA LIMITED WARRANTY Outstanding Invoices If the full invoiced amount for the original Equipment purchased or for a non-returned Advance Replacement Unit has not been paid within forty-five (45) days from the invoice date, then CookTek will have no obligation to honor this or any other warranty on the Equipment until payment is received in full, including any accrued interest or other charges, has been satisfied, at which time warranty coverage will be reinstated, but the Warranty Period will
13 Governing Law, Entire Warranty This warranty shall be governed and construed in accordance with the laws of the State of Texas, USA (except with respect to its provisions regarding conflicts of laws). The warranty described herein is the complete and only warranty for Equipment and supersedes all prior oral or written agreements and understandings that may have existed between us relating to Equipment warranties.
For service or information: wi thi n no r th a me r ica ca l l Customer Support at 800.90 T U R B O outsi de no r th a me r ica ca l l +1 214.379.6000 or Your Authorized Distributor Part Number: 105289 / Revision D / September 2019 Country Code: NA/EU Global Operations Customer Support 2801 Tr ade Center Dr ive Carrollton, Texas 75007 usa +1 214.379.6000 phone +1 214.379.6073 fa x 800.90 T U R B O +1 214.379.6000 www.cooktek.
