Owner’s Manual for the cooktek 36” plancha 36” PLANCHA MODEL NUMBER PL362CR – 200/230/400 PL362CRG – 200/230/400 PL362CS – 200/230/400 PL362CSG – 200/230/400 CAUTION: Read the instructions before using the equipment. ©2018 TurboChef Technologies, Inc.
For further information, call 800.90TURBO or +1 214.379.6000 Original Instructions The information contained in this manual is important for the proper installation, use, maintenance, and repair of this equipment. Follow these procedures and instructions to help ensure satisfactory results and years of trouble-free service. Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice.
Table of Contents Important Safety Instructions Important Safety Precautions General Safety Information Grounding Instructions Electrical Installation Requirements 1 1 1 2 Electrical Specifications 3 Installation and Operation Features Dimensions Certifications Installation Operation 4 4 5 5 5 Care and Cleaning 6 Error Codes 7 Troubleshooting 8 North America Limited Warranty 9
1 IMPORTANT SAFETY INSTRUCTIONS WARNING: When operating this equipment, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to equipment or property near the equipment. GENERAL SAFETY INFORMATION a Read all instructions before using this equipment. a This equipment must be grounded. Connect only to a properly grounded outlet. See “Grounding a a a a a a X X X X X X GROUNDING INSTRUCTIONS The unit must be properly grounded.
2 IMPORTANT safety instructions For your safety, never cut, remove, or disable the electrical (ground) connection from the plug. Never use an adapter plug or an extension cord with the unit. WARNING: Electric shock can result from an improperly grounded plug. Please consult a qualified electrician if you have any questions about these grounding instructions. Every installation site has different electrical wiring.
3 Electrical Specifications 3–Phase UNITED STATES/CANADA PL362CR-200/240–Chrome Top 680101 208/240V, 39A, 14kW, 50/60Hz PL362CRG-200/240–Chrome/Half-grooved Top 680201 208/240V, 39A, 14kW, 50/60Hz PL362CS-200/240–Steel Top PL362CSG-200–Steel/Half-grooved Top 680301 680401 208/240V, 39A, 14kW, 50/60Hz 208/240V, 39A, 14kW, 50/60Hz UK AND SAUDI ARABIA PL362CR-400–Chrome Top PL362CRG-400–Chrome/Half-grooved Top PL362CS-400–Steel Top PL362CSG-400–Steel/Half-grooved Top 681102 681202 681302 681402 380
4 INSTALLATION AND OPERATION 23”(584 mm) 10.65” (271 mm) 30.
5 Certifications Operation User Interface Installation Install or locate this equipment only in accordance with the instructions below. Unpacking Instructions 1. Remove the unit carefully from the carton. 2. Before discarding packaging, check the packaging thoroughly for accessories and literature. 3. Read all installation instructions carefully before starting the installation.
6 CARE AND CLEANING Care and Cleaning 1. Clean the plancha surface often to prevent sticking and poor food product quality (see the adjacent steps for instructions pertaining to specific cooking surfaces.) Scrape the plancha plate regularly with a griddle scraper intended for your type of plancha surfaces to remove all surface grease and food debris. WARNING: Hot surfaces can cause serious personal injury. 2. Clean and wipe out the grease chutes. 3. Wipe down the exterior, sides, and front of the plancha.
7 Error Codes In the event of a possible malfunction, the unit will display an Error Code on the segmented display. Please consult the following table when encountering an Error code. Error Error Description Potential Cause Action Required 1 Broken Temperature Sensor E-01 Service required. 2 Broken Temperature Sensor E-02 Allow unit to cool for 30 minutes and try again. If error persists, service is required. 3 Over Current (peak) E-03 Verify electrical supply is within operating parameters.
8 TROUBLESHOOTING Troubleshooting The following is a list of issues, along with the possible cause(s), that the unit may be experiencing. Please attempt the recommended resolution before calling Customer Support (800.90TURBO, +1 214.379.6000) or your Authorized Distributor. Issue Possible Cause(s) Resolution No power (No lights or fan noise). • • • • Unit is unplugged. No power to receptacle. • • Plancha unit suddenly stops heating. • • • Possible power brown out.
9 North America Limited Warranty One (1) Year North America Limited Warranty for “Non-portable” CookTek Products CookTek Product Models Covered Under this Limited Warranty “Non-portable” CookTek products shall mean all Silenzio warming buffet models, SinAqua waterless food warmer models, Incogneeto under-counter warming models, Stock Pot range models, four (4) and six (6) burner range models, and Plancha models.
10 NORTH AMERICA LIMITED WARRANTY materials and workmanship for a period of 90 days from the date of shipment from CookTek’s factory. Failure of or damage to Equipment or components from the use of non-approved cleaning chemicals, devices or processes is excluded from this warranty.
11 Territory This warranty is valid in the United States of America, Canada and Puerto Rico. Governing Law, Entire Warranty This warranty shall be governed and construed in accordance with the laws of the State of Texas, USA (except with respect to its provisions regarding conflicts of laws). The warranty described herein is the complete and only warranty for Equipment and supersedes all prior oral or written agreements and understandings that may have existed between us relating to Equipment warranties.
For service or information: wi thi n n o rth a me r ica ca l l Customer Support at 800.90 T U R B O outsi de n o rth a me r ica ca l l +1 214.379.6000 or Your Authorized Distributor Part Number: CT-104447 / Revision A / October 2018 Country Code: NA/EU Global Operations Customer Support 2801 Tr ade Center Dr ive Carrollton, Texas 75007 usa +1 214.379.6000 phone +1 214.379.6073 fa x 800.90 T U R B O +1 214.379.6000 tur boch ef.
