Owner`s manual
11 8
Manual Universal 10083_A USINTL
In the event of a possible malfunction, your CookTek cooktop will display and Error
Code on the LED display and the unit will beep the numer of times indicated by the
error. Please consult the following table when encountering an Error code. To
reset the error conditions, remove the pan from the unit and press the POWER
button or unplug the unit.
Error Error Description Potential Cause Action Required
1
RTD (temperature
sensor) is
malfunctioning
RTD sensor has shorted
Reconnect or replace RTD.
Service may be required.
2
RTD (temperature
sensor) temperature
is too high.
Glass surface is too hot
or RTD sensor has
broken.
Remove any pans from cooktop
surface and let unit cool. Then
turn unit off, then on. If problem
was temperature related, the
unit will return to normal
operation. Otherwise, service is
required.
3
Current is too high
Possible mechanical
damage to coil or foreign
object on cooktop.
Try different cookware. Service
may be required.
4
Electronics are
overheating
Fan is broken, bad
ventilation, ambient
temperature too hot.
Check airflow. Clear air vents.
Listen for fan operation.
6
Input line (from
power outlet) voltage
too high
Something else is on the
same circuit. Line
voltage fluctuations at
end or beginning of work
day. (Voltage > 132VAC
for 120V model or
>264VAC for 240V
model)
To reset, unplug unit, wait 5
seconds, and plug in again. If
problem persists, have an
electrician monitor the line
voltage.
7
Harware failure Inverter I/O problem
To reset, unplug unit, wait 5
seconds, and plug in again.
Service may be required.
8
Zero cross error
Bad AC source, board
component failure
Turn unit off, then on. Plug unit
into outlet on different circuit
breaker. If problem persists,
service is required on device.
16 System error CPU I/O problem
To reset, unplug unit, wait 5
seconds, and plug in again.
WARRANTY STATEMENT
ERROR CODES
All commercial cooking equipment manufactured by CookTek is warranted against
defects in materials and workmanship for a period of one year from the date of
sale, or 18 months from the date of shipment from our factory, whichever comes
first. IMPORTANT! Keep a copy of your sales receipt to verify date of purchase. A
valid proof of purchase, indicating Serial Number(s) and date of purchase is
required to obtain Warranty Service. This warranty is for the benefit of the original
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