Owner`s manual

ManualsBrandsCookTek ManualsDomestic AppliancesMC3000G

13 10

Manual Apogee 90302_A USINTL

All commercial cooking equipment manufactured by CookTek is warranted against

defects in materials and workmanship for a period of one year from the date of

sale, or 18 months from the date of shipment from our factory, whichever comes

first. IMPORTANT! Keep a copy of your sales receipt to verify date of purchase. A

valid proof of purchase, indicating Serial Number(s) and date of purchase is

required to obtain Warranty Service. This warranty is for the benefit of the original

purchaser and is non-transferable. Any defects in materials or workmanship, which

are brought to the attention of CookTek by written notification within the aforesaid

warranty period will be repaired or replaced, at CookTek’s discretion, with new or

recertified products or parts. THIS IS THE SOLE REMEDY FOR ANY BREACH OF

THIS WARRANTY. IN NO EVENT WILL COOKTEK BE LIABLE FOR DAMAGES

OF ANY KIND, WHETHER DIRECT OR INDIRECT, SPECIAL OR

CONSEQUENTIAL.

THIS WARRANTY IS THE COMPLETE AND ONLY WARRANTY, EXPRESS OR

IMPLIED IN LAW OR FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES

OF MERCHANTABILITY, SUITABILITY, QUALITY, OR FITNESS FOR ANY

PARTICULAR PURPOSE.

This warranty is void if it is determined that upon inspection by an authorized

service agent that the equipment has been modified, misused, misapplied,

improperly installed, or damaged in transit by fire, flood, or act of God. Warranty

will be considered void if the serial nameplate has been removed or if the unit has

been opened or modified in any way, or service has been attempted by

unauthorized personnel. IMPORTANT! Keep a copy of yoru sales receipt to verify

date of purchase. A valid proof of purchase, indicating Serial Number(s) and

date of purchase is required to obtain Warranty Service. The prices charged

by CookTek for its products are based upon the limitations in this warranty. Seller’s

obligation under this warranty is limited to the repair of covered defects without

charge by a CookTek factory authorized service agent or one of its sub-service

agencies.

To receive Warranty Service, please call CookTek at +1 (312) 563-9600 to obtain a

Return Authorization (RA) number. This RA number must be printed on the outside

of the return shipping container, or on the address label when returning units for

service. Units received without an RA will be refused at our shipping dock and may

encounter a delay in service. Units must be taken or shipped to the required

authorized service agency with transportation charges prepaid for service.

CookTek will provide return freight. In addition to restrictions contained in this

warranty, specific limitations are shown in the Service Policy and Procedure Guide.

Please save all packaging materials for possible use in shipping. CookTek

assumes no liabilities whatsoever for any damages incurred in transit.

(continued...)

WARRANTY STATEMENT

Symptom Probable Cause Possible Solution

No power

(No lights or fan

noise)

● Unit unplugged

● No power to receptacle

● Plug unit into appropriate

receptacle

● Make sure that receptacle is

energized

● Check wall switches

● Check circuit breaker

● Plug a different electronic device

into the receptacle to make sure

that power is present

Pan does not heat ● Pan is not induction

efficient

● Pan diameter is less

than 7 inches

● Pan not centered over

cooktop logo

● Use induction efficient pan

● Use a larger induction efficient pan

● Center pan

Cooktop suddenly

stops heating

● Possible power brown

out

● Circuit shared with

another electrical device

● Air vents blocked or

insufficient air circulation

● Safety shut-off engaged

● Assure proper voltage/power levels

● Make sure the cooktop is not

sharing a circuit with other

electrical devices

● Check air vents to make sure that

they are not blocked. Make sure

that there is sufficient air flow

around the appliance.

● The safety shut-off will engage if an

empty pan is left on the cooktop

surface while the unit is working at

full power. Make sure that the

cooktop surfacce is clear. Wait 15-

20 minutes for the unit to reset.

Pan does not get

hot enough even

though power levels

are set to maximum

- induction efficient

pan in use

● Extension cord in use

● Circuit shared with

another electrical device

● DO NOT use extension cords.

Extension cords may affect the

power levels reaching the

appliance.

● Make sure that the cooktop is not

sharing a circuit with other

electrical devices.

Pan cooks

unevenly, does not

maintain heat level,

or overheats

● Pan is not induction

efficient

● Pan bottom may not be

flat enough