Owner's Manual


Intheeventofapossiblemalfunction,yourCookTekholdingwellwilldisplayan
errorcodeonthealphanumericdisplay.Somemodelswillbeepaspecicnumberof
times,indicatedbytheerrorandashthelightsonthecontrolbox.Pleaseconsultthe
followingtablewhenencounteringanerrorcode.Toreseterrorconditions,remove
the pan from the unit and press the Power button, or unplug the unit.
   
1 Broken temperature
sensor.
E-01 Servicerequired.
2 Broken temperature
sensor. Pan temperature
is too high.
E-02 Removeanypansfrom
the holding well surface
andletcool.Turnunit
off and on to reset error.
If problem persists,
contact service provider.
3 Over current (peak). E-03 Trydifferentcookware.
Servicemaybe
required.
6 Highlinevoltage. E-06 Toreset,unplugunit,
wait 5 seconds, and
plug in again. If problem
persists, have an
electrician monitor the
line voltage.
7 Hardwarefailure. E-07 Servicerequired.
8 Zerocrosserror. E-08 Turnunitoff,thenon.
Plug unit into outlet on
different circuit breaker.
If problem persists,
service is required on
device.
13 User interface error. E-13 Check control panel
connection,cyclepower.
Servicerequired.
16 Critical error. E-16 Call dealer for service.
Servicerequired.
  
No power (no
lights or fan
noise.)
• Unit unplugged.
• No power to
receptacle.
• Plug unit into appropriate receptacle
• Make sure that receptacle is
energized.
• Check wall switches.
• Check circuit breaker.
• Plug a different electronic device
into the receptacle to make sure
that power is present.
Pan does not
heat.
• Pan is not induction
efcient.
• Pan not centered.
• Useinductionefcientpan.
• Center pan.
Drywell
suddenlystops
heating.
• Possible power brown
out.
• Circuit shared with
another electrical
device.
• Safetyshut-off
engaged.
• Assurepropervoltage/powerlevels.
• Makesurethedrywellisnot
sharing a circuit with electrical
devicesotherthanCookTekholding
well units.
• Thesafetyshut-offwillengageif
anemptypanisleftontheholding
well surface while the unit is working
at full power. Make sure that the
holdingwellsurfaceisclear.Wait
15-20 minutes for the unit to reset.
Pan does not
get hot enough
even though
power levels are
set to maximum
– induction
efcientpanin
use.
• Extension cord in use.
• Circuit shared with
another electrical
device.
• DONOTuseextensioncords.
Extensioncordsmayaffect
the power levels reaching the
appliance.
• Make sure that the holding well
is not sharing a circuit with other
electrical devices.
Pan heats
unevenly,does
not maintain
heat level, or
overheats.
• Pan is not induction
efcient.
• Panbottommaynot
beatenough.
• Pan not centered.
• Pan diameter is less
than7”(178mm).
• Useinductionefcientpan.
• Useatterpan.
• Center pan.
• Usealargerinductionefcientpan.
 