User Manual
14 Shaq Smokeless Grill & Press
Troubleshooting, Care & Cleaning
• Before cleaning, be sure to unplug the cord
from the outlet. If necessary, wipe the cord with a
damp cloth.
• Allow the appliance to cool completely before
cleaning. Grill Plate, Griddle Plate and Outer
Drip Tray can be placed in the bottom rack of the
dishwasher or washed by hand. The Appliance
Base and Inner Drip Tray can be washed by hand
with a warm, damp cloth and mild cleaning liquid.
Do not submerge the Appliance Base in water.
• Always be sure to wash the Grill surface after
each use to remove any grease that may have
accumulated. To keep grease from dripping outside
of the base, always ensure that you are using your
Grill on a level surface and that the Outer Drip Tray
and Inner Drip Tray are completely clear of food
particles.
• Do not use scouring pads or harsh cleaners on
this unit. If necessary, use a nylon bristle brush or
plastic scrubbing pad.
• Any other servicing should be performed
by an authorized service representative. Please
contact customer service for assistance.
CARE & CLEANING
• Make sure the Power Cord is plugged
into an electrical socket.
• Make sure the Power Cord is properly connected
to the Heating Element.
• Make sure you have set the temperature
higher than 140° F/60° C.
• The appliance may not be able to draw enough
operating power from the outlet. Try switching
the Power Cord to an outlet that has no other
appliances attached to it.
• If the lid is not forming a good seal, the food may
be too thick. The maximum food thickness for the
spring mechanism is 2 inches (5 cm). Reduce the
food's thickness to create a good smokeless seal.
• If food is undercooked or overcooked, change the
cooking time and temperature accordingly.
• If food is cooking unevenly, make sure to spread
out the food evenly on the Grill or Griddle Plates.
IF YOUR APPLIANCE IS NOT WORKING PROPERLY