Warranty

From the date of purchase in the United States or Canada,
CookCraft warranties your product to be free from defects
in material, construction and workmanship under normal
use and service for 10 years.
If warranty service should be necessary, please contact
your dealer, distributor or representative or CookCraft’s
service department listed below for instructions and a
return authorization number. Upon receiving approval of
your claim, you may then return the product properly
packaged and postage prepaid along with your proof of
purchase, name, email, address, telephone number, and a
description of the claimed defect. CookCraft shall not be
obliged to replace any product which is not accompanied
by a valid proof of purchase.
Any products, including any part or parts, which, upon
examination by CookCraft, are found to be defective will
be repaired or replaced with a comparable product or
part (of equal or greater retail value) without charge during
the warranty period. CookCraft reserves the right to utilize
comparable reconditioned, refurbished, repaired or
remanufactured products or parts in the warranty repair or
replacement process.
You are responsible for the costs of shipping and handling
and assume the risk of loss or damage to the products
when they are shipped from you to us for warranty service.
CookCraft will be responsible for the costs of shipping and
handling when products are shipped from us to you when
it is determined that this limited warranty applies. The
warranty period for any product repaired or replaced
under this limited warranty shall be the remainder of the
original warranty period. Under the terms of this limited
warranty, CookCraft shall have no further obligations other
than those stated above.
EXCLUSIONS TO LIMITED WARRANTY
This limited warranty does not apply to damage caused by
accidents, misuse, abuse, commercial use, neglect,
tampering, alterations, ordinary wear and tear, damage in
transit, damage due to environmental or natural elements,
or service by unauthorized personnel. A product that has
been damaged by use with excessively high heat; or a
product that is flaking, stained, discolored, marked,
scratched, warped, or pitted indicates use other than that
recommended by CookCraft, and is not covered by this
limited warranty. Further this limited warranty does not
apply to nonstick damage caused by metal or sharp
utensils or damage caused by use of scouring pads, steel
wool, abrasive cleaners, bleach, and other harsh agents.
This limited warranty is limited to the original consumer with
proof of purchase and is not transferable. If the product
was not purchased new from the manufacturer or an
authorized dealer, distributor, or representative of the
manufacturer, this limited warranty is null and void.
LIMITATION OF LIABILITY
COOKCRAFT’S SOLE AND EXCLUSIVE LIABILITY UNDER
THIS LIMITED WARRANTY, AND THE CONSUMER'S SOLE
AND EXCLUSIVE REMEDY, IS LIMITED TO THE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PRODUCT AT COOK-
CRAFT’S SOLE OPTION. COOKCRAFT SHALL NOT BE
LIABLE FOR ANY OTHER DAMAGES, INCLUDING, WITHOUT
LIMITATION, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, WHETHER DIRECT OR INDIRECT ARISING OUT
OF OR IN CONNECTION WITH PRODUCT, ITS USE OR ITS
PERFORMANCE. IN NO EVENT WILL COOKCRAFT’S
LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE
CONSUMER FOR THE PRODUCT(S) AT ISSUE. Any oral or
written description of a product is for the sole purpose of
identifying it and shall not be construed as an express
warranty. Any assistance the manufacturer or dealer,
distributor, or representative provides outside the terms or
limitations of this limited warranty will not constitute a
waiver of such terms or limitations or extend or revive the
limited warranty. The limitations in this limited warranty
apply notwithstanding any failure of the essential purpose
of the limited remedies. Some States do not allow the
exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you.
THIS LIMITED WARRANTY IS EXPRESSLY GRANTED IN LIEU
OF ALL OTHER EXPRESS WARRANTIES. THE DURATION OF
ANY IMPLIED WARRANTIES (INCLUDING, BUT NOT LIMITED
TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE) RELATING TO THE
PRODUCTS IS LIMITED TO THE PERIOD DESCRIBED ABOVE.
Some States/jurisdictions do not allow limitations on how
long an implied warranty lasts, so the above limitation may
not apply to you. This limited warranty gives you specific
legal rights, and you may also have other rights which vary
from State to State or Country to Country. You may assert
any such rights at your sole discretion.
CookCraft Service Department Contact Details
[e-mail]
866.459.8349
LIMITED WARRANTY
The 8” Saute Pan with glass latch lid
has a flat base with a wide cooking surface that is perfect for
sautéing and frying. Compact in size, this pan gives a professional
performance for the everyday home chef!
1.5 QT SAUCE PAN
WITH GLASS LID
The 3 Quart Sauce Pan with glass latch
lid provides the toughness of stainless steel with the even heat
distribution of aluminum and is energy efficient by working best
on low to medium heat.
8” SAUTE PAN
WITH GLASS LID
12” DUAL HANDLE
CASSEROLE
WITH GLASS LID
The 12” Dual Handle Casserole with glass
latch lid combines beauty and sophistication with the durability of
tri-ply stainless steel. The 12” casserole has a 3 quart capacity and
is designed to go from stove-top to table.
13” FRENCH
SKILLET WITH
GLASS LID
8 QT STOCK POT
WITH GLASS LID
The 13” French Skillet with glass latch lid has
a flat base with curved sides. The deep base allows the food to
stay in the pan while you are mixing, thus resulting in a "no mess"
stove top. Great for one pan meals!
The 8 qt Stock Pot with glass latch lid has
an aluminum core between two stainless steel layers which provides
even heat distribution when making soups, pasta sauce and more.
Our new glass lid lets you see how well your food is cooking.
3 QT SAUCE PAN
WITH GLASS LID
The 1.5 qt Sauce Pan has a contemporary
style with glass latch lid which is perfect for watching your food
cook. The 1.5 qt size is ideal for making small batches of soups
and sauces.
TRI-PLY CONSTRUCTION | ALUMINUM CORE | EVEN HEAT DISTRIBUTION | PATENTED LATCH HANDLE | SILICONE GRIPS | COMPATIBLE WITH ALL STOVE TOPS | SHATTERPROOF GLASS LIDS | OVEN SAFE (up to 350°) | 10 YEAR WARRANTY