Product Manual

Customer Interaction Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Ostomy Skin Care & Accessory Products . . . . . . . . . . . . . . . . .6-9
SUR-FIT Natura
®
Two-Piece Products . . . . . . . . . . . . . . . . . .10-29
SUR-FIT Natura
®
Low-Pressure Adaptor . . . . . . . . . . . . . . . .20
ConvaTec Moldable Technology
™
Post Operative/Surgical Kits . . .30-32
Gentle Touch
®
Postoperative Products . . . . . . . . . . . . . . . . . .34-36
Esteem synergy
®
Two-Piece Products . . . . . . . . . . . . . . . . . .37-44
ActiveLife
®
One-Piece Products . . . . . . . . . . . . . . . . . . . . . . .45-52
Esteem
®
One-Piece Products . . . . . . . . . . . . . . . . . .53-54
Little Ones
®
Pediatric Care Products . . . . . . . . . . . . . . . . . . .55-58
Visi-Flow
®
Irrigation Products . . . . . . . . . . . . . . . . . . . . . . . .59-60
Glossary Of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61-62
Wound Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63-64
MEDICARE UTILIZATION CHARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
NUMERICAL INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66-69
ALPHABETICAL INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70-71
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Table of Contents
Trademark Notice
Eakin, Eakin Cohesive and Slims are registered trademarks of T.G.
Eakin Limited.
Ostomysecrets is a registered trademark of Ostomy Secrets, LLC.
Unless otherwise indicated, all other marks are registered
trademarks or trademarks of ConvaTec Inc.
© 2011 ConvaTec Inc.
Customer Interaction Center
The ConvaTec Customer Interaction Center (CIC) has
Product Specialists, including WOC (ET) nurses available
five days a week to answer ConvaTec product-related
questions and provide reimbursement information (HCPCS
codes and utilization limits) for ConvaTec products to
patients and professionals.
To contact the CIC department, call toll free
1-800-422-8811, M-F 8:30am-7:00pm ET, or via the
ConvaTec website at: www.convatec.com
The reimbursement information provided by ConvaTec is
intended to provide general information relevant to coding
and reimbursement of ConvaTec’s products only.
Coverage and payment policies for the same insurer can
vary from one region to another and may change from time
to time because of ongoing changes in government and
insurance industry rules and regulations. Therefore, please
confirm HCPCS codes with your local DME-MAC, private
insurer, or Medicaid agency before processing claims.
ConvaTec does not guarantee coverage or payment of its
products listed herein.
Disclaimer