Owner manual

www.hysecurity.com Troubleshooting D0536 Rev. B 5-3
Table 3: Troubleshooting Codes
Alert/Fault/Error
Display
Type Buzzer Possible Cause Suggested Corrective Action
HYSECURITY
BADPOWER
ALERT N/A Criticallylow24Vsupplypower.DCBuss
powerisbelow14V–nocontrolfunctions
willbeallowed.Thismessagecanoccur
only on initial start up, if power is critically
low.
Seecorrectiveactionabove.
Nodisplay,LEDblinks ALERT Smart DC Controller is receiving power,
butbatteryvoltageisverylow.
Several possible causes:
• The AC power has been shut off from
the operator for too long and the bat-
teriesaredrained.
• Wiringproblem.
• Batteriesnolongerholdacharge.
• TheSmartDCControllerfailed.
• Badtransformer.
Seecorrectiveactionabove.
HYSECURITY
LOADER
ALERT Softwareiscurrentlybeingloaded. Waitforsoftwaretonishloading.
FORCEOPEN ALERT1 2 chirps/s
for 30s
The gate has been forced open from a full
close limit and is being prevented from
re-closing.
Will self-clear after an open or close
input.
DRIFTCLOSED ALERT2 2 chirps/s
for 10
seconds
The gate has drifted closed from a full
open limit and is being prevented from
re-opening.
Will self-clear after an open or close
input.
EXCESSDRIFT ALERT3 Gatedriftintransit-Advisoryonly.The
alert appears if the gate drifts three times
inaveminuteperiod.
High wind factor: Remove arm or open
gate.
Slidegates:Checkthetracktomake
sureitislevel.
MOTOROVERLOAD ALERT4 2 chirps/s
every 15
seconds
Thermaloverloadalert.Motordriveheat
sinkexceeds210°F.Whenthealertistrig-
gered, the gate can only “fully open” until
thealertiscleared.Thealerttemporarily
disablestheoperator.
1.Checkgatehardware.
2.Checkforproperlysizedweight/
lengthofgate/arm.
Alert automatically clears when the
temperaturedropsbelowthreshold.
BOTHLIMACTIVE ALERT5 2 chirps/s
every 15
seconds
Bothlimitswitchesareonatthesame
time.Possiblecauses:
• Short in wiring
• Stucklimitswitch
• Debris in limit plate area (SwingSmart)
The SDC is seeing both limits tripped
atthesametime.
Repairanywiringissues.
LIMNOTRELEASED ALERT6 2 chirps/s
every 15
seconds
The limit did not release when the
operatorwascommandedtomove.
Possiblecauses:
• Brokendrivebelt.
• Hardwareholdingthearm.
• Check/replacedrivebelt.
• Releaseanyholdsonthearm.
• RelearnLimits.
FREQSHIFTFAULT ALERT7 2 chirps/s
every 15
seconds
AnHY-5Avehicledetector:Abnormal
frequencychangealert.Likelycausesare
poor integrity of loops or metallic objects
withinrange.Thedisplayindicateswhich
detectorthealertappliesto:ExitLoop
(ELD),InsideArmingLoop(IALD),Outside
ArmingLoop(OALD),CenterLoop(CLD).
Checktheloop,leadinwires,and
roadwayforproblems.Replacethem,
ifneeded.