Owner manual

5-2 D0536 Rev. B StrongArmPark DC: Programming & Operations Manual www.hysecurity.com
Troubleshooting Codes
Table 3: Troubleshooting Codes
Alert/Fault/Error
Display
Type Buzzer Possible Cause Suggested Corrective Action
ENTRAPMENTMODE ALERT 4 to 5
chirps/s for
5 minutes
or until
cleared
Occurs when the inherent sensor is tripped
whenthegateisalreadyinSafeMode.The
operator will not function until it is reset,
which can occur by:
• An Open or Stop command
• AResetbuttoncommandoraFire
Opencommand.
With any one of these inputs, the operator
willreturntoSafeMode.Barrierarmbind-
ingorwindcancauseafalsealert.
1.Removetheobstruction.
2.Correct the gate hardware or
temporarily, remove the arm in high
windconditions.
SAFEMODE ALERT Occurs when either the edge sensor or
inherentsensorhasbeentripped.InSafe
Mode, the automatic close timer is dis-
abled, but any command will reset and/or
startthegateinmotion.SafeModeclears
whenfulltravelisreachedortheRESET
buttonispressed.Notethattootightofa
spring on the DC14, hardware binding, or
windcancauseafalsealert.
1.Removetheobstruction.
2.Correctthegatehardware.
3.Adjust spring tension on a
StrongArmParkDC14
NOACPOWER ALERT Chirps
once
whenever
the gate
reaches
the close
limit
ACpowerisshutoffatthesource(breaker)
orisnotconnected.TheACpowerswitch
ontheoperator(lowerrockerswitch)is
turnedoff,orthecircuitbreakeronthe
operatorhastripped.
1.Havealicensedelectriciancheck
thewiring.
2.ConnectACpowertotheoperator.
3.Resetcircuitbreakeratelectrical
panel.Resettheoperatorcircuit
breaker.
4.TurnACpowerswitchon.
LOW 24VDC ALERT Flasheson
display 1s
every 5s
Occurs when the battery voltage has
droppedtolessthan22Volts.Atthislevel,
thebatteriesare80%depleted.
NOTE: Functionalityofthecontroller
board becomes impaired when the voltage
dropsbelow21Volts.
1.NoACPower.Seeaboveitem.
2.Checkallwiringconnections.Clean
orrepairasrequired.
3.Checkthefollowingandreplace,if
necessary:
• Batterycondition
• Chargerfailure.Checkcharger
voltage
• SDC
• Transformer
DEADBATTERY ALERT 3 chirps
upon any
operating
command
entry
ExtremelylowUPSbatteries–noautomat-
icoperation-batteriesbelow21Volts.At
thislevel,thebatteriesare90%depleted.
The gate will automatically open or close
dependinguponthesettingchosen.Gate
movement is possible, but limited to push
buttoncontroluntilbatteriesreach18V.
Seecorrectiveactionabove.