emerald Quick Start Installation Guide TSR-UL-0061-1.
Notice The information in this manual was correct at the time of publication. Tyco Security Products reserves the right to modify this product. All specifications are subject to change without notice. © Copyright 2015 Tyco Security Products Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products. All Rights Reserved.
emerald Quick Installation Guide Warning This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Warning English Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
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Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 Terminal specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1.1.1 CEM emerald product codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1.1.2 UL-294 grading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.9.2 Re-assembling the terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4 Terminal Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4.1 Checking emerald’s Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4.2 Accessing the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Introduction emerald (TS100/200/300) is an intelligent access terminal that is designed to control and monitor access at controlled doors. Used as part of the AC2000 system, emerald controls access to restricted areas while giving the user a wide choice of information tools and applications at the door. The AC2000 software suite has not been evaluated by UL. Multi-colour status LED Microphone Passive IR detector Speaker 4.
CHAPTER 1 : Introduction 1.1 Terminal specifications emerald is available in three models; the TS100, TS200 and TS300. For the purposes of UL294, the connection and wiring for the access control function are identical for all three emerald models. All three models provide the same access control functionality, however the TS200 and TS300 provide additional intercom and remote application functions that are not evaluated by UL and are not for use on UL installations.
emerald Quick Installation Guide 1.1.2 UL-294 grading The emerald terminal has been rated according to the UL-294 grading system and is outlined in Table 2: Feature Grading Destructive attack 1 Line security 1 Endurance 4 Standby power 1 Table 2: UL-294 grading 1.1.3 Terminal dimensions Figure 2 Illustration of emerald including dimensions Dimensions of the emerald terminal: Length: 157mm (6.2”) Width: 109mm (4.3”) Depth (bottom): 49mm (1.9”) Depth (top): 28mm (1.
CHAPTER 1 : Introduction 1.1.4 Part ratings emerald has been tested for operation within the ranges specified in the table below. Part Rating emerald terminal 0º to 49ºC (32º to 120ºF) flame retardant polycarbonate, Humidity 5% to 95% non-condensing DC power (unit only) 12V nominal (11.75V – 12.25V) @ 500mA peak. Shall be powered by an external UL294 or UL603 listed power-limited power supply with appropriate ratings and external power on indicator.
emerald Quick Installation Guide 1.1.5 emerald terminal key components Back casing I/O board Back assembly Ribbon cable with ferrite Front casing RJ-45 10/100 jack Chassis grounding post Front board Front assembly CPU board Figure 3 Illustration of the key component parts Note All emerald models use the same component parts.
CHAPTER 1 : Introduction 1.2 Simplified AC2000 Network Topology Figure 4 Basic illustration of a typical AC2000 network including emerald configurations Important The emerald terminal is only available as an ethernet device. 6 TSR-UL-0061-1.
emerald Quick Installation Guide 1.
CHAPTER 1 : Introduction 8 TSR-UL-0061-1.
Chapter 2 Mounting the Terminal Important Care must be taken when working around mains electricity. The emerald terminal can be mounted on a variety of standard electrical back boxes: • UK single back box • US single gang electrical junction box • UK double back box mounted vertically • 75mm (3”) VESA mount 2.1 Preparing for mounting Care must be taken with the internal components when disassembling the terminal. 2.1.1 Recommended tools • 3 mm (0.
CHAPTER 2 : Mounting the Terminal 2.1.2 Opening the terminal Important Take care not to strain the ribbon cable connecting the two halves of the terminal. Figure 6 Opening the terminal 1. If the terminal is being retro-fitted after installation the side panels must be removed. To do this, position a 5 mm (0.2”) flat head screwdriver under the panel and slide it along the length to release it. Note A factory shipped terminal does not have the panels fitted. 2.
emerald Quick Installation Guide 2.1.3 Mounting the terminal’s back casing Important The emerald terminal must be fitted on the secure side of the door. To access the full range of mounting screw positions of the terminal the Input/Output board must first be removed from the back box. D D C C A - Back casing B - I/O board C - Spacers D - Mounting screws C A B C D D Figure 7 Exploded view illustration of the back casing and I/O board 1.
CHAPTER 2 : Mounting the Terminal Drilling the back casing Figure 8 emerald™ back casing drill hole dimensions Mounting hole Description A Generic positions for wall mounting. These holes are accessible when the I/O board is in place. B UK single back box. C US Single back gang electrical junction box. D UK double back box mounted vertically. E 75mm (3”) VESA mount. Table 5: emerald mounting descriptions 10 TSR-UL-0061-1.
Chapter 3 Wiring the Terminal 3.1 Cabling requirements Table 6 outlines recommended cabling requirements for each connector on the emerald. Purpose Recommended Cable Connector Max Length External 12V supply Belden 8760 18AWG two conductor cable or equivalent 14AWG Screw Terminal 30m (98.4’) Inputs Belden 95XX or equivalent (XX = the number of pairs from 01 - 50) 14AWG Screw Terminal 3m (9.
CHAPTER 3 : Wiring the Terminal 3.2 The Main Board The front PCB contains the main electronic components of the terminal; it is also where the Ethernet cable must be connected. Any connections not labelled are not evaluated by UL and are not to be used in UL installations. L. Tamper switch A. Reset button B. Processor board K. Lithium battery J. Network link speed LED I. Ethernet activity LED H. Battery backed clock link C. PoE Indicator LED D. RJ45 E. Chassis grounding post F.
emerald Quick Installation Guide 3.3 The Input/Output Board The input/output board provides connections points for terminal power, inputs, outputs, and third party Wiegand read heads. I. RS232 (Not Used) H. Input connectors A. Wiegand read head interface G. Output 1 state switch B. Output 0 state switch C. 12VDC F. Output 1 (spare) C. 12VDC D. Output 0 (lock) E. Ribbon connector Figure 10 Illustration of the Input/Output board Component Description A.
CHAPTER 3 : Wiring the Terminal Important RS232 and RS485 connections have not been evaluated by UL and are not for connection in UL Installations. 3.4 Wiring locks The terminal supports lock types rated 12-24V at 1.5A max current if using an external power supply. It is recommended that the lock is powered by an external power supply as this provides the most flexibility. However if required, internal power to a lock can be provided at 12V, 1.3A max current combined across both relays.
emerald Quick Installation Guide Fail secure lock The fail secure configuration means that in the event of a power loss to the terminal the lock will remain secure. A lock that requires power to open such as a shear lock must be used.
CHAPTER 3 : Wiring the Terminal 3.4.2 Wiring a voltage not provided lock (external power) The emerald relays can be used to control a lock using a 12-24V DC, UL294 or UL603 listed power supply. Important When using 24V power for a lock, it is imperative that the switch position is set to EXT. Setting the switch to INT will result in 24V being supplied to the terminal which may cause irreversible damage. This is the recommended wiring configuration when locks require 24V.
emerald Quick Installation Guide 3.5 Terminal with Request to Exit Switch Figure 14 emerald master terminal with REX wiring diagram Note Terminals J1 and J11 have no functional impact/use on this product version and are not supported for use on UL installations.
CHAPTER 3 : Wiring the Terminal 3.6 Configuration information Wiring an emerald terminal with a Request to Exit switch is the most basic wiring configuration. It is not recommended for high security installations as the emerald is installed on the unsecure side of the door. Power connections The 12V power connections on J18 connect to the same common circuitry and are used to provide power to the emerald terminal, as well as to output power to door furniture.
emerald Quick Installation Guide 3.
CHAPTER 3 : Wiring the Terminal 3.8 Configuration information The emerald terminal facilitates the use of a third party exit Wiegand head with three LEDs. Power connections The 12V power connections on J18 connect to the same common circuitry and are used to provide power to the emerald terminal, as well as to output power to door furniture. Typical Wiegand read head wiring For specific read head wiring consult the third party manufacturer’s documentation.
emerald Quick Installation Guide 3.9 Tamper Detection on Terminal Inputs Terminal inputs can be monitored for four state tampering: open, close, tamper short and tamper cut. If an input is tampered with, an alarm will be triggered in the AC2000 software. The alarm is a universal tamper alarm and does not distinguish between the four different states.
3. Attach the front of the terminal to the back casing and fix in places with the screws. 4. Attach the side panels to the terminal. Note If the terminal needs to be open after installation, the side panels can be removed by inserting a 5 mm (0.2”) flat head screwdriver into the slot under the centre of the panel and sliding along the length of the panel. 22 TSR-UL-0061-1.
Chapter 4 Terminal Network Configuration The network settings are accessed via the installer configuration menu on the terminal. 4.1 Checking emerald’s Network Status 1. Tap the Reader Address icon. The network status indicator is displayed on screen for eight seconds. Network status indicator Figure 17 Checking the network status Each section of the status indicator represents a different aspect of the network connectivity.
CHAPTER 4 : Terminal Network Configuration 4.2 Accessing the System Configuration Menu 1. Slowly swipe a finger across the date/time from left to right. 2. When prompted to enter passcode type 67679999. Figure 19 Accessing the configuration menu Note Once the terminal has received a configuration from the server this passcode will be changed to 67670000. The final four digits of this PIN are configurable using the AC2000 software. 4.2.1 Setting the terminal IP address, gateway and subnet mask 1.
emerald Quick Installation Guide 4.2.2 Network routing - (advanced users) The emerald terminal needs to be able to communicate with the Central Database Computer (CDC) and the Real Time Computer (RTC). If a network is fragmented, and the terminal, CDC and RTC are on different parts of the network it may be necessary to route communications to the RTC. In this situation contact the site network administrator. 1. From the Configuration Menu press Device Settings | Routing. 2.
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Chapter 5 Using the Terminal emerald is always in one of three modes: Door mode, Free access mode or Locked down mode. Each mode defines the terminal’s function and behaviour at the door. You can see which mode the terminal is in by the Home screen display. Door mode Free access mode Locked down mode Door mode The door enables access to all valid cardholders after their card is swiped. Free access mode In Free access mode, no card swipe is necessary as the door is unlocked.
CHAPTER 5 : Using the Terminal 5.1 Presenting your card To open a door pass your access card approximately three centimetres in front of the terminal. The emerald terminal’s LED status indicator changes colour and the appropriate response screen is displayed. Home screen Swiping card Response screen The response screens are described in Table 3 below.
emerald Quick Installation Guide Screen Message Description Expiring Card LED: Flashes green Access is granted. The flashing green LED indicates that your card will expire in less than 14 days.
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Chapter 6 Diagnostics and Testing emerald utilises an intuitive Graphical User Interface to access diagnostic and testing functionality. 6.1 Navigating the Menus Sub-menus on the emerald terminal are accessed by touching the menu option to expand. • Menus are expanded and closed by pressing the menu name or the arrow.
CHAPTER 6 : Diagnostics and Testing 6.2 Accessing the System Configuration Menu The diagnostic and testing functionality is accessed via the configuration menu. 1. Slowly swipe a finger across the date/time from left to right. 2. When prompted to enter passcode type 6767000. Note See Accessing the System Configuration Menu on page 24 for more details on passcodes..
emerald Quick Installation Guide 6.2.1 System Information menu This menu provides access to five sub-menus which display useful device data about the network, firmware, database, configuration and unit information. Important When contacting CEM support with any issues, this information may be asked for.
CHAPTER 6 : Diagnostics and Testing Versions The Versions information section details all hardware and software versions of the terminal. Info Description TSR Version Firmware version UI Version User interface version S/W Date Date of last firmware update S/W Time Time of last firmware update on the S/W Date H/W Version Version of the terminal hardware H/W s/n Serial number of the terminal Linux Linux kernel version, including date and time. Qt Version of Qt library used by the UI.
emerald Quick Installation Guide Info Description Local inputs Indicates the status of the local inputs such as door position, lock sense etc. Main reader Indicates the status of the emerald™ master terminal. Door interface Indicates whether a door interface unit is currently connected to the emerald™ terminal. The emerald™ is not UL evaluated with a Door Interface Unit. 2nd reader Indicates whether an exit reader is currently connected to the terminal.
CHAPTER 6 : Diagnostics and Testing Input tests The default Input tests screen displays the status of each of the four inputs. Inputs. Each number correlates with a terminal input number as detailed in chapter 3. e.g input 0 is door position. Input state. To test the inputs, change the state of the input e.g. open and close the door to test if the terminal is registering the state change. The vertical position of each highlighted number indicates the input state as defined on the left of the screen.
emerald Quick Installation Guide Network tests The Network tests screen provides PING tests to check connectivity with the intercom server and with any other provided IP address. Press to PING the intercom server Press Ping any to PING the address entered below Type an IP address to PING with the Ping any button Figure 29 Terminal network tests There are two possible responses for the ping utilities: Red: No response received Green: Response received 6.
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