User's Manual

waitafewmoresecondsforthedevicetoturno.
Battery Instructions
Shouldthebatteryeverneedtobereplaced,contact
yourControl4representative.
Battery Charging
Forsafetyreasons,thebatteryisshippedonly
partiallycharged.Whenyouarereadyforuse,fully
chargethebatteryinitsthedockforatleastfour(4)
hours.
IfyouremovetheTouchScreenfromthedockfor
longperiodsoftime,theTouchScreenturnso.In
thiscase,inserttheTouchScreenintothedockagain
torechargetheTouchScreen.AredororangeLED
indicatesthatit’scharging.See“LEDIndicators”for
moredetailsabouttheLEDs.
Cleaning the Touch Screen and Dock
1 Unplugthepowerjackfromthedock.
2 Useasoft,dampclothtowipeothesurface.
Troubleshooting
Ifyouexperienceoperationalproblemswiththe
TouchScreen,readthefollowingsectionsforsystem
troubleshooting.Ifproblemspersist,pleasecontact
yourControl4DealeroryourControl4representative.
Battery Operation Problems
Ifbatteryislow...
• Rechargethebatteryassoonaspossible.
• DocktheTouchScreen(ifusingasaportable),
andcontinuetousetheTouchScreeninitsdock
untilfullycharged.
IftheTouchScreenturnsoautomatically...
• Checkwhetherthebatterypowerislowor
completelydrained.
• CheckwhetherthesystemisinSuspendmode
(see“TouchScreenModes”).
• Tapthescreentocheckwhetherthedisplaywill
activate.
• PlugintheDCpoweradapterorPoEcableto
chargethebattery.
IftheTouchScreendoesn’tturnonwhenit’snot
connectedtothedock...
• Thebatterypowermaybetoolowtorunthe
TouchScreen.Tryconnectingittothedockto
rechargeit.
Display Problems
Ifthescreenappearsblank...
• Presstheany buttonortaptheTouchScreento
wakeitup.
System Operation Problems
IftheTouchScreenisnotresponding...
• AlwaystrytopowertheTouchScreenobefore
resettingtheTouchScreen.Resetthedeviceby
pressingtheReset/Restorepinholeonthetop
ofthescreen.Youmayneedtouseanunbent
papercliptopressthebutton.
CAUTION!Themicrophoneholeslooksimilar
totheReset/Restorepinhole.Insertinga
paperclipintothesepinholeswillpermanently
damagethemicrophones.SeeFigure2.
• Unplugthedockandplugitbackin.
• IfpressingtheReset/Restorepinholebutton
doesnotsolvetheproblem,asalastresort,
performafactoryrestore.Pressandholdthe
Reset/Restorepinholebutton(seeFigure2-Top
Viewforthelocation)untilthePowerLEDbegins
toblinkrapidly.Thiswillresetallcongurations.
Thefactoryrestoreprocessmaytake3-5minutes
tocomplete.
IftheTouchScreenisdamaged...
• ContacttheControl4DealerorResellerfrom
whichyoupurchasedtheTouchScreen.
Ifyouhavenetworkconnectionproblems...
• Viewthesystem’swirelessstatusbycheckingthe
WiFiindicatorontheTouchScreen’snavigator.
• Makesureyou’veprovidedtherequirednetwork
congurationinformationdescribedin“Congure
theNetworkSettings.”
• Ensurethatthesamekeyisbeingusedonthe
TouchScreenandattheWAP.
• MakesuretheWAPisconnectedtotheproper
networkjackwhileitisfunctioninginthenetwork
infrastructuremode.
6