User guide

Composer Pro User Guide
Copyright © 2012 Control4. All Rights Reserved.
Saved: 1/20/2012 1:31:00 PM
200-00005 Composer Pro
User Guide Part 1
Page 119 of 199
3. Update Errors. If you notice any errors during the update process in the Update Manager’s
output pane, take note of the error message, and follow instructions provided at “Troubleshooting
the Upgrade Process.”
IMPORTANT: You cannot have both connection methods identified on the system. Remove the
network connection to Zigbee and identify it again using the Ethernet connection.
4. Power On. Ensure that the power state of all devices is On. You can verify that all devices are
online from the Network Tools page.
5. Know When the Update is Completed. When upgrading the Control4 Controller running
Director, you are disconnected from Composer Pro and streaming audio stops.
a. After this occurs, restart Composer and reconnect.
b. Go to Tools > Update Manager and watch the update process.
c. Also, go to Tools > Network to ensure that everything is connected. If it is not connected, it
cannot update that firmware.
d. After Update Manager indicates that it is completed (you may see a message like “Finished
site update attempt,” all the IP devices on the system are now updated. This does not include
ZigBee devices or hybrid devices (containing both IP and Zigbee).
e. Go to Tools > Network Tools to view the firmware versions to ensure they are updated to
this release.
2.8.7 Guidelines for Updating Specific Devices
• Primary Controller. The Primary Controller holds a new firmware image file, which is
transferred and reflashed when an Ethernet network connection is present. After the update,
disconnect the IP identification and identify again using Zigbee.
• ZigBee Devices. When upgrading a Controller associated with ZigBee devices, such as
Dimmers, Switches, and Keypads, these are also upgraded. As these devices upgrade, the
device’s LEDs and the associated lighting loads may flicker. This is normal behavior.
• ZigBee Pro Devices. Follow the instructions in Composer Pro Software Release Update
Instructions - 1.7.3 to 1.8.0 for details about ZigBee Pro updates.
• Home Theater Controller and Speaker Point. During the update, the LEDs flash, indicating
the upgrade process is in a critical mode.
Note: For OS 2.0 and later, Speaker Point does not support the M4P/AAC format. Use MP3.
WARNING: Do not stop the update or disconnect the network during an update.
• Audio Matrix Switch or Multi Channel Amplifier. If you are updating an Audio Matrix
Switch or Multi Channel Amplifier that is using a ZigBee connection, you must temporarily
connect these devices to an Ethernet connection before updating for the firmware update to
occur.
2.8.8 Estimating Control4 System Update Times
Use Control4
®
Composer Pro to update the Control4 system.