Specifications

Control4 Operating System Release Notes
Saved: 9/12/2013 8:58:00 AM
DOC-00100
OS 2.5.2 Release Notes
Page 9 of 16
3.1.1 ZigBee Pro
Control4 has been utilizing ZigBee Pro for ZigBee RF communications since the release of OS 1.8 in
August 2009. If you are updating a customer from version 1.7.4 or prior, they will have ZigBee devices
running the older ZigBee protocol. These systems can be updated all the way up to OS 2.5.2;
however, special instructions apply. Please see Composer Pro Software Release Update Instructions
1.7.4 to 2.0 on the Control4 Knowledgebase for more information.
3.1.2 Software License
In conjunction with the OS 2.0 release, Control4 introduced a Software License. All new controller
hardware product purchases include a Software License. This same license applies to OS 2.5.2.
Customers who have systems purchased prior to OS 2.0 can purchase a software license for OS
2.5.2.
The Software License is an electronic license purchased by the Control4 Dealer using their
my.control4.com dealer account credentials or through the standard purchase order process.
A dealer must purchase and assign a license to the customer’s Control4 account (to which the
system is registered) to upgrade prior-version systems to OS 2.5.2. If an upgrade is to be
performed immediately after adding a license, the dealer should perform a “Check In” using
Composer Pro (Tools > Account Services).
Customers who have previously updated their systems to any OS 2.x version will have the
needed license to update to OS 2.5.2.
Control4 provides a no-charge OS 2.x license for controllers shipped on/after December 23,
2009. No paperwork or manual approval is required to receive the no-charge upgrade. To receive
the no-charge upgrade, the eligible controller must be the primary controller for the Control4
system. During the upgrade process, Update Manager will check the MAC address of the primary
controller. If it is in the Control4 list of controllers shipped on/after December 23, 2009, the
upgrade will proceed without requiring a software license.
3.2 Quick Reference to the OS 2.5.2 and Later Upgrade
Process
The upgrade to OS 2.5.2 and later follows the same essential process that prior upgrades have
followed, with a few basic exceptions that are called out here. The following description is a quick
reference and doesn’t go into detail in many areas. See the referenced documentation for
additional information.
Customer systems that are on Release 1.8.2 or any OS 2.0.x release can be upgraded to OS
2.5.2 and later using Remote Access. However, Control4 recommends that you become
comfortable with the OS 2.5.2 upgrade procedures by performing several upgrades on-site before
you decide to use Remote Access.
Customer systems that are on Release 1.7.4 or prior releases can’t be upgraded remotely
because the dealer or installer must be physically present to join ZigBee devices to the mesh
network.