User guide

21
What You See What it Means What You Should Do
HI Test result is above Wash your hands and test site. Repeat
600 mg/dL the test. If the test result is still
(33.3 mmol/L) “HI,” contact your physician or
healthcare professional (HCP)
immediately.
CAUTION: Glucose levels above
250 mg/dL (13.9 mmol/L) may
indicate a potentially serious medical
condition.
Control Test • Control Solution is Check all expiration dates. Do not
result is out-of- past expiration date use expired testing materials. Run
range (too high or is past the 3-month another Control Test. If still out-of-
or too low). open use date. range, retest with a new Test Strip
• Test Strip is past and Control Solution. If still out of
expiration date or is range, call our Customer Service
past the 6 month Department (1-800-348-8100).
open use date.
• Deteriorated Test
Strip due to heat,
cold or exposure to
moisture.
• Control Solution not
at room temperature.
Some display Possible meter elec- Replace batteries. If display is still
segments do tronics or battery incorrect, call our Customer
not appear failure. Compare display Service Department (1-800-348-8100)
during self-test. with picture on inside immediately. This may affect the
of Front Cover. way you see your results.