Troubleshooting guide

TROUBLESHOOTING GUIDE
LIMITED WARRANTY
Small/no burner flame Regulator failure Unplug regulator vent hole or
replace regulator.
Plugged orifice cap Unplug hole with toothpick or
replace orifice.
Plugged burner port Unplug burner port(s).
Small/no pilot flame Adjustment valve setting Adjust flame height.
Plugged pilot orifice Clean or replace orifice.
Yellow burner flame Improper air shutter setting Increase air shutter setting until
flame is blue.
Enlarged orifice Replace with correct orifice.
Flame lifts off burner Improper air shutter setting Decrease air shutter setting
until flame sits on burner.
Plugged orifice Unplug orifice hole or replace orifice.
Condition Probable Cause Solution
No top burner flame Gas orifices Unplug orifice hole with toothpick
or replace orifice.
No bottom burner flame Thermostat Check calibration and by-pass setting;
recalibrate or replace.
Top griddle too hot Insulation board failing Replace insulation board.
Top burners set full open Change burner setting to a lower
acceptable level.
Drawer griddle too hot Thermostat by-pass Adjust by-pass setting.
Thermostat calibration Re-calibrate thermostat.
Top burner set full open Change burner setting to a lower
acceptable level.
Drawer griddle is in up Lower drawer when not cooking;
position when not cooking out if possible.
Drawer griddle too cold Thermostat calibration Re-calibrate thermostat.
Thermostat by-pass Adjust by-pass setting.
Bottom drawer not Grease/food matter Clean inner and outer track and
easily rolling carriage assembly with a degreaser.
Remove food matter.
Clean and re-oil roller bearings.
Bottom drawer hard to Spring tension too loose Tighten spring adjustment rod until
lift to up position drawer can be lifted up with one
finger.