Users Manual

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CONNECTDER CLOUD™: ADMIN USER GUIDE
INTRODUCTION
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NOTE When using cellular communications, the cellular plan on the ConnectDER
unit must be activated to communicate with the ConnectDER Cloud. Coordinate
activation with the ConnectDER Service Center or your cellular plan provider as necessary.
Smart ConnectDER unit and user account information:
The Smart ConnectDER units assigned to your company have been pre-populated in
the ConnectDER Cloud. Each unit has a fixed serial number, shown as “Unit S/N”.
The Admin” user account permits managing resources within your company only.
Admin users may create additional Admin user accounts and more restrictive
“Installer” accounts for use within your company only.
USER INTERFACES
The ConnectDER Cloud is a web-based application accessible from a variety of browsers.
Table 4 below lists the three access points to the ConnectDER Cloud.
TABLE 4CONNECTDER CLOUD ACCESS
Application Hardware Users
ConnectDER Cloud UI
PC or laptop with web browser*
Company Admins
Installer Dashboard
(ConnectDER
Provisioning Panel)
Smartphone or tablet
ConnectDER unit
Installers
Smart ConnectDER
Display (Read-only)
Smart ConnectDER unit
ConnectDER unit
Installers &
Homeowners
*Supported web browsers:
Internet Explorer 10
(Windows 7 only)
Internet Explorer 11
Safari 9.1 and higher
Mozilla Firefox (latest)
Google Chrome (latest)