User manual
Troubleshooting
4. Check the fi rmware.
Use up-to-date firmware fo r your a dapter.
To do this, go to www.tektronix.com on the
Web. Load the firmware to the adapter
by way of the USB port. (See page 10,
Updating Firmware.)
5. Check that your program does not lose data.
If you notice data being lost, you may have encountered the Interrupted Query Error: Correct this situation by ensuring that
your program is written so that after the controller sends a query to the oscilloscope, it reads all of the response data from the
oscilloscope before sending any o ther commands or queries to it.
For additional information, refer to the appropriate programmer manual (for example, the D PO4000 Series Programmer
Manual).
TEK-USB-488 G PIB to USB Adapter User Manual 17