Table of Contents ▓ Chapter 1 Product Overview..................................................................1 A. Introduction .......................................................................................................................... 1 B. Contents............................................................................................................................... 1 C. CTIP-01 LED Indications .........................................................................................
▓ Chapter 4 File Transfer...........................................................................29 A. The File Transfer Screen .................................................................................................... 29 B. Floppy Mode ....................................................................................................................... 29 C. RAM Disk Mode .................................................................................................................. 30 D.
Connect-Tek Over IP ▓ Chapter 1 Product Overview A. Introduction Connect-Tek’s CTIP-01 allows network administrators to control and monitor computers or servers from anywhere around the world over the Internet, as well as BIOS level remote control of a target server or servers connected to a KVM switch over a TCP/IP network. The network's administrators can control, reset, and even reboot computers or servers in a server room from a remote location and even watch the entire boot process remotely.
Connect-Tek Over IP C. CTIP-01 LED Indications Front View of CTIP-01 Reset *LEDs DTE Serial Local K Local M Video (Out) *LEDs are, from left to right: Power, R- Port, WAN link, LAN link, USB, Video OK • Power: Indicates one or both of the DC power inputs is providing your system with power. • R-Port: See Appendix D for more information about the R-Port. • WAN Link / LAN Link: This is the standard “link light” which is typical for Ethernet equipment.
Connect-Tek Over IP ▓ Chapter 2 Your First-Time on CTIP-01 A. Quick Start Guide For this Quick Start Guide, we offer three different easy step-by-step ways, letting you setup this unit very easily and quickly. Before doing the initial setting: • Please record your original computer settings such as TCP/IP setting in case you would like to have this computer for other use. • Please make sure the latest Java software downloaded at http://www.java.com.
Connect-Tek Over IP b. Right click on “Local Area Connection”, and select “Properties”. c. Double click on “Internet Protocol (TCP/IP)”.
Connect-Tek Over IP d. Click “Advanced… ”, then click “Add… ” to add up the IP address of “192.168.1.124”, and the Subnet mask of “255.255.255.0”. Step 3. From that computer, open a web browser and go to https://192.168.1.123. Login using “admin” for both username and password. Step 4.Click on the Admin/Setup button then Network configuration (IP address, netmask, gateway). From here you can set the IP address as needed. 2. If you have DHCP (Dynamic Host Configuration Protocol) Step 1.
Connect-Tek Over IP Step 2. From your computer, select “HyperTerminal” as following. Step 3. If you never setup your HyperTerminal before, it will ask you to input your phone area code, please feel free to do so, and then click “OK”, you will get the following screen. Please type any name you prefer, for example, “abc”.
Connect-Tek Over IP Step 4. Choose the proper serial port you connect. Step 5. Change “Bits per second” to 115200. Step 6. Press “Enter”, you will get the following screen.
Connect-Tek Over IP Step 7. Follow the instructions on the screen. For example, simply type “I” for setting your IP, type “M” for changing the machine name, and so on. Here is a reminder for you, please type “W” after you made any change. B. Initial Setting Procedures Before installing your CTIP-01, please refer to the “Contents” section of Chapter 1 to ensure that you have all of the necessary items for the following proper installation. Just choose either one method of assigning an IP address.
Connect-Tek Over IP 2. Fixed IP address Connect your network to the WAN Port of CTIP-01. This following are the default values for the WAN port of CTIP-01: IP Address: 192.168.1.123 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.254 Broadcast: 192.168.1.255 Step 1: Connect the CAT-5 cable to the WAN port on the rear panel of CTIP-01. And, connect the opposite end of the CAT-5 cable to the hub. Another CAT-5 cable connects the hub with the computer.
Connect-Tek Over IP • Right click on “Local Area Connection”, and select “Properties”. • Double click on “Internet Protocol (TCP/IP)”.
Connect-Tek Over IP • Click “Advanced… ”, then click “Add… ” to add up the IP address of “192.168.1.124”, and the Subnet mask of “255.255.255.0”. Step 3: From that computer, open a web browser and go to https://192.168.1.123. Login by using “admin” for both of username and password.
Connect-Tek Over IP Step 4: Click on the Admin/Setup button then Network configuration (IP address, netmask, gateway). Step 5: From here you can set the IP address as needed, as soon as you set your IP addresses up, simply press Commit . 3. Serial Port (DCE) Connect the rear-panel RS-232 serial port (DCE) to a computer that can be used temporarily for setup and control. This serial port connection is not required once the unit is initially setup and configured. It is an 115,200 BPS (8N1) connection.
Connect-Tek Over IP Step 1: From your computer, select “HyperTerminal” as following. Step 2: If you never setup your HyperTerminal before, it will ask you to input your phone area code, please feel free to do so, and then click “OK”, you will get the following screen. Please type any name you prefer, for example, “abc”. Step 3: Choose the proper serial port you connect.
Connect-Tek Over IP Step 4: Change “Bits per second” to 115200. Step 5: Press “Enter”, you will get the following screen. Step 6: Follow the instructions on the screen. For setting up your IPs, you have to key in “IP Address”, “Netmask”, and “Network Gateway” for both of the LAN port and WAN port by typing •“I”: key in your IP address for the LAN port of CTIP-01. •“N”: key in your Netmask for the LAN port of CTIP-01. •“G”: key in your Network Gateway for the LAN port of CTIP-01.
Connect-Tek Over IP mouse acceleration on BOTH of the host computer AND the client computer to avoid the mouse not lining up on the VNC screen. Many operating systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to physical movements of the mouse.
Connect-Tek Over IP Note: All of the above devices are not included except the CTIP-01, one adapter, and one 3-in-1 KVM PS/2 cable. And, the Power Bar, Mini-USB to USB cable, Serial Supervisor, and Modem device are optional. I. Connect to the Host Computer a. If your host computer uses the PS/2 keyboard and mouse, please follow the instructions below: 1. Turn off your host computer and leave your CTIP-01 powered down.
Connect-Tek Over IP III. Connect to the KVM Switch If needed, the CTIP-01 can be run through a typical KVM switch like any other computer. Using a KVM cable, you can connect the Host Keyboard Port, Host Mouse Port, and Video (In) Port of CTIP-01 with the “console” connectors on a KVM switch. The steps are shown as following: 1. Connect the Host Keyboard Port of CTIP-01 to the keyboard port of the console on the KVM switch. 2.
Connect-Tek Over IP ▓ Chapter 3 Advanced Operations The Web interface is the most intuitive way to configure the CTIP-01. It also offers a Java-based VNC client that you can use to control the host computer from a remote location. The CTIP-01 supports any industry-standard HTML Web browser. You can access the Web interface by opening your Web browser and entering the IP address of the CTIP-01 you wish to access/configure.
Connect-Tek Over IP B. Configuring your CTIP-01 The Admin/Setup Screen This is the menu that will allow you to access all the features you will need to perform an initial configuration of the CTIP-01. Each of the options is explained as following: I. How to Setup the IP Address for your CTIP-01 As you get the Admin/Setup screen, please click on Network Configuration (IP address. Netmask, etc). Dynamic Host Configuration Protocol (DHCP) Automatic network configuration using DHCP is: Enabled/Disabled.
Connect-Tek Over IP IP Addresses and Routing This table allows you to assign IP information for the LAN and WAN ports separately. If you are using DHCP, the values for the LAN port will be filled in automatically and any changes made will not affect the setup. If Ethernet Bridging is enabled (see below) the WAN port will use the same settings as the LAN port, and any changes will not affect the setup for that port.
Connect-Tek Over IP This menu will allow you to add accounts other than admin to the system. These accounts will not have the authority to change settings, but can access the Web interface and log in the VNC console. Selecting Delete permanently removes the user from the system. If you enter values for a user that does not already exist under Edit User Details, the system will create that user for you when you click Record changes. If the user already exists, you will change the password for that user.
Connect-Tek Over IP Idle Session Timeout When a login session is left unused for some time, it is prudent to disconnect the user. This applies to web login sessions (via cookies) and SSH logins. This feature may be disabled by setting the value to zero. Internal Firewall Setup As an additional layer of protection, we offer an internal firewall. When this feature is enabled, connections will only be accepted from listed hosts. For example, the administrator can key in 10.1.0.
Connect-Tek Over IP Local User Access Right There are 2 modes available: 1. Disable – Local user always has access (default): under this mode, the local user has the access right to control the host computer. 2. Enable – Network user given priority: under this mode, the local user has NO right to control the host computer, but can view only. That is, the admin user can select this mode to lock out the local user. V.
Connect-Tek Over IP External Power Bar Connect a remote power control device to the serial port, and choose the model from the list. You must use the “front” serial port (DTE pin out). The rear port is reserved for setup and IPMI functions. A straight-thru cable is typically required. Once enabled, a status and control window will appear, individual ports can then be power controlled and monitored. Disable USB Keyboard/Mouse Emulation With this setting, you may disable the USB keyboard and mouse emulation.
Connect-Tek Over IP • Disconnect all VNC users: in this case the users are locked-out of the system because someone has left a VNC session connected and cannot be reached through other means, the admin user can close all VNC connections. VIII.
Connect-Tek Over IP the system will use “name”; check the password locally, and skip RADIUS authentication. Delete all local accounts to avoid this behavior. When connecting via VNC, a login screen is generated that asks for a RADIUS username and password. X.
Connect-Tek Over IP If you have multiple units to upgrade, you may choose the “Get latest version” button that will not attempt to upgrade the unit directly, but will instead locate the required file. This file can be uploaded to multiple units manually. Manual Upload Enter the name of the firmware file that you received from Connect-Tek into the field provided (or use the Browse... button). Press Start Upload and wait until a successful upload message is shown.
Connect-Tek Over IP XIV. How to Speed Up your CTIP-01 As you login the CTIP-01 with the right username and password, you will get the following screen: Please simply double click on the small square window in the middle of the screen. You’ll get the VNC screen. That is, you will see the screen of the host computer, please scroll the screen to the bottom. It is the Bribar (refer to Chapter 5, Section C) in that lower area. Please click on Menu (refer to Chapter 5, Section D) of the Bribar.
Connect-Tek Over IP ▓ Chapter 4 File Transfer A. The File Transfer Screen The CTIP-01 is able to emulate a virtual disk drive attached to the host via USB, and must have the optional USB cable connected to the CTIP-01 and the host computer to function. Depending on configuration, it will appear to the host as a floppy drive (1.44MB), an 8MB RAM disk or a CD-ROM. The host computer does not require any special drivers or other configuration. It just looks like a new USB drive.
Connect-Tek Over IP C. RAM Disk Mode Step 1. Choose the Format as Ramdisk button to switch to RAM disk mode. Step 2. This mode is intended to facilitate simple data transfer between the remote user and the host computer. Step 3. It will be recognized by Windows as an eight megabyte removable disk and assigned a drive letter. Step 4. You can easily drag and drop files up to 8MB in size to this device. Step 5.
Connect-Tek Over IP E. How to Remotely Boot your Computer If the host machine's BIOS support USB boot devices, it is possible to boot from the emulated CD-ROM or floppy. This allows complete operating system replacement without any on-site intervention. Step 1. Get a bootable disk image onto the emulated floppy or CD-ROM. If you would like to use it as the CD-ROM mode, follow Step 2a. Alternatively, you can also use it as the floppy mode, by referring to Step 2b. Step 2 a.
Connect-Tek Over IP ▓ Chapter 5 How to Remotely Control the Host Computer A. Accessing the VNC Interface There are three ways to communicate with the CTIP-01 in order to control the host computer. • Web interface: The integrated Web server includes a Java-based VNC client. This allows easy browser-based remote control. • Native VNC client: There are several third-party software programs that use the standard VNC protocol, available in open source and commercial VNC clients.
Connect-Tek Over IP and makes use of certain extensions to the basic RFB protocol that is provided by the better VNC clients. The best client currently is TightVNC (www.tightvnc.com). Binaries are available for Windows, Linux, MacOS and many versions of Unix. Source code for all clients is available there too. This version of VNC is being actively developed. The authoritative version of VNC is available from RealVNC (www.realvnc.com).
Connect-Tek Over IP Welcome Window When you initially connect to the system, a window similar to the above one will be shown. This tells you which system you are controlling, what encryption algorithm was used and what key strength is currently in effect. Click anywhere inside the window to clear it, or wait ten seconds. C. How to Use the Bribar Along the bottom of the VNC screen is a dark blue bar with various buttons. We call this feature “the bribar”.
Connect-Tek Over IP are being emulated via USB connection or PS/2 signals. If Autosync appears beneath this indicator, the mouse pointers on the local mouse and the VNC session will be synchronized automatically. [1][A][S]: These flags show the state of the keyboard lights, NumLock, ShiftLock and ScrollLock respectively. X: Click this button to close the Bribar and hide it. This can be very useful on a client machine whose screen-size is the same as the remote machine.
Connect-Tek Over IP h Thumbnails: Switch to smaller thumbnail size screen images (click anywhere on thumbnail to restore it). Each button corresponds to a different sized image, from half size to one-sixteenth. h Logout: End the VNC login session and disconnect. h Video Tuning: Sub-menu with video adjustments, to be used when automatic picture adjustment does not provide a good quality picture (see section below).
Connect-Tek Over IP F. How to Use the Video Tuning Menu This menu is used to fine-tune the video picture. Auto Everything: use this button to automatically fine-tune all three adjustments. If the test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame: it indicates the number of 16x16 blocks of video that are being sent, on average, for every frame of video.
Connect-Tek Over IP on and off using the indicated button, or set it to other values using the arrows. Higher numbers cause more filtering and may cause artifacts when moving windows. The most common visual artifact is a vertical line dropping when moving windows horizontally. You may use the Redraw button to correct these, or use a lower filter number. At minimum, these values must be greater than two. G.
Connect-Tek Over IP Appendix A Troubleshooting If you are experiencing trouble with your devices, first make sure that all cables are connected to their proper ports and are firmly seated. I can’t connect to the CTIP-01. Step 1. Check if the network connection is working (ping the IP address of CTIP-01). If not, check network hardware. Is CTIP-01 powered on? Check if the IP address of CTIP-01 and all other IP related settings are correct.
Connect-Tek Over IP Monitor works, but keyboard and mouse do not. Make sure you haven’t swapped the keyboard and mouse cables VGA image is not clear. You may be using poor quality VGA cables. Make sure you are using UL-2919 rated, double-shielded VGA cables. The quality of video is bad or the picture is grainy. a. Use the brightness and contrast settings. b. Use the auto adjustment feature to correct a flickering video. c.
Connect-Tek Over IP inbound connections in your firewall. Port 22 only needs to be opened for inbound connections. You must use SSH tunnel to connect to machine; tunnel to port 127.0.0.1:5900 for VNC protocol, and 127.0.0.1:80 for HTTP (web) control. OR, instead of SSH client, open ports 443 and 15900 (inbound) for HTTPS and encrypted VNC protocol. Then click always on the "encrypted" link. This is easier because you don't need to setup SSH tunnels.
Connect-Tek Over IP Appendix B Specifications Maximum supported video mode 1600x1200 @ 85Hz Standard video modes supported 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz 640x480 @ 72Hz 640x480 @ 75Hz 640x480 @ 85Hz 800x600 @ 56Hz 800x600 @ 60Hz 800x600 @ 72Hz 800x600 @ 75Hz 800x600 @ 85Hz 1024x768 @ 60Hz 1024x768 @ 70Hz 1024x768 @ 75Hz 1024x768 @ 85Hz 1152x864 @ 75Hz 1280x960 @ 60Hz 1280x960 @ 85Hz 1280x1024 @ 60Hz 1280x1024 @ 75Hz 1280x1024 @ 85Hz 1600x1200 @ 60Hz 1600x1200 @ 65Hz 1600x1200 @ 70Hz 1600x12
Connect-Tek Over IP Appendix C Supported Protocols Service Description Benefits SSH Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web redirector (to HTTPS) Convenience server to redirect all web traffic to encrypted port. Clear-text HTTP is not supported. SNMP SNMP Agent (UDP) Allows integration with existing SNMP network management systems. HTTPS SSLTLS Encrypted web control Secure control and management of the device and attached system.
Connect-Tek Over IP Appendix D Using Optional Serial Supervisors (IPMI supported) with the R-Port of CTIP-01 Background The CTIP-01 offers a unique way to expand the functionality of the base product. Using R-Port on the rear panel of CTIP-01, you can add up to 16 Serial Supervisors serial devices using a specialized daisy-chain technology.
Connect-Tek Over IP Baud (bps): This is the communication speed for the device, and the setting here must match the setting on the device itself (see below). All common baud rates between 300 and 115,200 bps are supported. Mode: Sets the character framing scheme that the CTIP-01 will use with the Serial Supervisor device.
Connect-Tek Over IP # - Send break H – Hangup line (drop DCD) E – Send Ctrl-Shift-_ L – Low log entries (line buffer) 1 – Show last 10 log entries other – Return to connection Press key -> To execute the desired command, simply press the corresponding key on the keyboard. You can also execute the command and avoid the menu by pressing the Ctrl + Shift + Space key combination quickly and pressing the letter of the command. To quit the menu, press Q on the keyboard when the menu is active.
Connect-Tek Over IP documentation for more information. IPMI is used to configure and control a device on the motherboard called the BMC (Baseboard Management Controller) using a dedicated serial port. Once the computer is configured for IPMI management, the serial port on the host computer is normally reserved by the BIOS solely for that purpose and cannot be accessed or recognized by the operating system.
Connect-Tek Over IP Connecting the CTIP-01 for IPMI Control Front Panel (DTE Serial Port) Rear Panel (DCE Serial Port) You can use either serial port on the CTIP-01 to send IPMI access; your choice will dictate the type of cable you will use to make the connection. The DTE Serial port on the front panel requires the use of a null modem serial cable. The DCE Serial port on the rear panel requires the use of a straight through serial cable.
Connect-Tek Over IP BMC Password: Enter the password twice assigned to the BMC in the host computer’s BIOS setup software. NOTE: that the selected baud rate should match the host computer’s setting. Problems with the BMC password (as well as any other error information) will be recorded in the CTIP-01’s system log on the Status page of the Web interface.
Connect-Tek Over IP Web Controls on the Home Screen (Web) Once IPMI is enabled and functioning correctly, a set of controls will appear immediately under the thumbnail image of the host computer on the Home screen on the Web interface. NOTE that you must be logged in as admin to use this feature. From here, you have four options: Hard Reset: Equivalent to pressing the RESET button on the managed computer. The computer will restart.
Connect-Tek Over IP Appendix E Using Optional Modem Feature Background The modem option allows the CTIP-01 to act as an Internet connection server for increased security and flexibility in connecting with the host computer. Unlike the TCP/IP connection used with the standard Web configuration and VNC clients, the modem creates a one-to-one connection between the CTIP-01 and the computer you are using to manage the host computer that is essentially private, as it bypasses the public Internet completely.
Connect-Tek Over IP beneficial to your application depends on whether you consider the modem connection to be mission-critical, the quality of your telecom infrastructure, and your budget for implementing this solution. The model of modem attached is essentially transparent to the CTIP-01. It is important to note that modems that offer “56K” (or 56,000 bps) connections often achieve connection speeds that are far lower than their maximum capabilities.
Connect-Tek Over IP h h h Enable modem connections (PPP) via serial port/modem: select Enabled. Baud rate to use (effects connection between us and the modem only): select 115200. Init string: leave as ATE0S0=1&K3 (see below). The baud rate dictates the connection speed between the CTIP-01’s serial port and the modem, and does not affect the connection speed between the local and remote modems, as they will negotiate their own connection speed when a connection is made.
Connect-Tek Over IP • • • • • PPP (Point-to-Point Protocol) must be used; no other authentication methods are supported. TCP/IP must be installed/enabled on the computer making the connection, and must be used for the dial-up connection. The connection must be configured to obtain a dynamic IP address. The user name/password must match a user currently configured on the CTIP-01.
Connect-Tek Over IP Modem hang up. Resetting The connection has been closed or terminated unexpectedly. Timeout during login process. Giving up The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and/or password. Modem init chat script failed The modem did not respond to the initialization string from the CTIP-01. You may need to change the init string or verify the cabling and modem status.
Limited Warranty Connect-tek, Inc., hereby warrants that this product shall be free from defects in materials and workmanship for a period of one (1) year, from the date of delivery to the original purchaser. Connect-Tek’s sole responsibility with respect to this warranty shall be to repair or to replace at Connect-Tek’s option, any product or part thereof determined by Connect-Tek to be defective.
