User manual

Connect Tech Blue Heat/Net User Manual
Revision 0.17 83
Note: If you purchased a Blue Heat/Net before April 2005, you
should update your firmware using Connect Tech's FTP site.
This option is available in the Firmware Upgrades section in
the Web Configuration Manager.
Should you have any problems, try updating again and then
contact Contact Information.
Firmware Upgrades
If you need to re-install your current firmware, it is located in the firmware directory of the CD
you received with your Blue Heat/Net.
Newer firmware versions are available from Connect Tech’s website,
http://www.connecttech.com/asp/Support/DownloadZone.asp. Choose Blue Heat/Net product.
Ensure the following parameters are set: mip, sip, gip and dns_ip using either the SCM or TCM.
To upgrade your Blue Heat/Net firmware, you can use any of the following three methods,
depending on your preference.
Upgrade using WCM (Web Configuration Manager)
The Web Configuration Manager is the easiest way to upgrade your firmware. Simply log onto
the WCM as described in the WCM (Web Configuration Manager) section, and click on the
Firmware link on the left menu. This will bring you to the Firmware page. You will have the
option to upgrade from the remote CTI website, or to download the upgrade from a local FTP
server.
If you choose to upgrade via a local FTP server, copy the firmware (*.tar) file to the anonymous
directory of a local FTP server. If you do not have a local FTP server, contact your system
administrator to set one up.
Upgrade using TCM (Telnet Configuration Manager)
Using the TCM application to upgrade your firmware requires you manually copy the firmware
from the CTI website to the anonymous FTP directory of you server. Then Telnet to the Blue
Heat/Net unit, log in as TCM and use the update command to complete the upgrade. The
upgrade command supports an option to upgrade from Connect Tech’s FTP directory.
Upgrade using SCM (Serial Configuration Manager)
The SCM method of upgrading is used when the Blue Heat/Net does not boot properly. You can
reinstall your original firmware from the supplied CD, or you can download any newer versions
that exist from the CTI website in the
http://www.connecttech.com/asp/Support/DownloadZone.asp or go directly to the FTP site as
indicated below.
You will need the use of a TFTP server. (Contact your system administrator to obtain access to
a TFTP server). Download the most recent firmware components from the FTP site
ftp://ftp.connecttech.com/pub/BHN/ . These files include BHNuClinux_X.XX.gz,
BHNloader_VXXX.gz and BHNjffs2_X.XX.gz.
These files contain all of the Blue Heat/Net firmware. Follow the update command instructions
for the SCM Command Reference to update each component.