User manual

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Chapter Eight FAQ (Frequently Asked Questions)
01：Why the DVR did not run after connect the power supply?
①Please check the power switch turn on or off at the rear panel of DVR.
②Please check if the turn on DVR operation correct or not?
③If you select the adaptor +12V, 5A or above? (8ch 5A, 16ch 220V 200W)
02：Still stop over on the boot-strap frame?
Physical damaged in hard disk drive
Boot manager abnormal.
03：Why does appear the boot running too slow?
①There are too much capacity data in hard disk drive, the system will automatic search the data when the system boot up, caused the boot
running slow.
②The hard disk drive error will cause the system research the data repeatedly, caused the boot running slow.
04：Why does the system reboot repeatedly?
 ①Check the hard disk drive, if there is not the FAT32 formatted in it or the problem in it and caused the DVR reboot;
 ②Please check the power supply of DVR, if you installed a lot of hard disk drive, it may be reboot repeatedly underpower;
 ③Please pull up the network cable, then to check the DVR can work normally or not, being the catastrophe failure in network,
it will cause the DVR reboot repeatedly;
05：Why does the system halted of DVR during the playback and search the video file information in progress?
Please check if you install the hard disk drive or if the drive is ok or not? Please replace the good one for it soon;
If the ambient temperature on the high side or not?
Is there any heaven current installation surrounding and external video device, heavy current surging video cable, caused the DVR can not work
properly and the system halted;
06：Firmware upgrade failure?
U drive is not good compatible with the DVR, cause the DVR can not detected it, suggested to try one or two more different kind of U drive in the
market;
USB interface is not good;
The voltage hunting fearfulness during the system firmware upgrade in progress;
07：Why the display color is black and white in TV and VGA monitor?
Check the video system is it matching the video input, DVR, TV or VGA monitor, if there is not on all fours, please set the video system mode in auto
automatic recognition;
08：Why does nothing display on the TV or VGA monitor?
一、 ①please make sure if the power supply of TV or VGA monitor turn on or not; if the illumination located in the lowest status?
二、 ②if the video connected with TV or VGA monitor properly? Check if there is any video signal input? And make sure the line faulty or not?
09：Why does the video like water wave, to appear obstruction distortion?
①if there is short circuit, open circuit or insufficient solder and connection failure of video cable?
②If the video cable obstruction by high voltage interference, please separate the video and high voltage in linkup cabling, at the meantime, please
select the better quality, shield video cable for the project;
③In the whole system, only select the central point to grounding, please do not multi port to grounding, then, cause the common mode obstruction,
please connect the screw in DVR rear panel to grounding;
④Check if there is the become old problem in the camera or TV monitor and cable?
10：Why do the color of live video and record video data distortion?
1、 ①Make sure the input and output video parameter of main menu setting correct;
2、 ②Make sure the connection is correct;
11：Why does the video skew became deformed, color cast?
 ①Make sure the VGA cable and DVR be connected with grounding properly;
 ② The DVR working atmosphere temperature high, or no good in radiating, cause the VGA chipset working exceptional, or the mention circuit
parameter is abnormal;
12：Why does the record video playback in mosaic under local DVR?
①The recording parameter setting is too low cause the record video quality overall down, sometime appears to mosaic;
②The record video file locates where there is a bad sector in a hard disk drive, it will cause the mosaic raising;
Enjoy the use of your Conceptronic CCTV!