Network Hardware User Manual
 44
2. The computer does not recognize the C54U. 
•  Make sure that C54U is properly seated in the computer’s PCI slot. 
•  If Windows does not detect the hardware upon insertion of the 
Adapter make sure to completely remove drivers that were 
previously installed. To remove the drivers, do the following: 
A.  Under  Tools> select Folder Options…> select View  > 
under Hidden files and folders > select Show hidden files 
and folders. 
B.  Uncheck  Hide extension for known file types > click on 
Apply. 
C.  Search for the files PRISMA02.sys and C54UG02.inf. 
Remove these files from the INF and SYSTEM32 (DRIVERS) 
folders in the Windows directory. Note: in Windows XP 
and Windows 2000 will rename netN3AB.inf that have not 
received certification into oem.inf files (e.g., oem1.inf.) 
Therefore, please also remove all oem*.inf and oem*.PNF 
files in inf folder of WINNT. 
3. C54U does not work properly after the driver is installed. 
•  Restart the computer. (In some cases, it will be necessary to 
restart the computer after installing the drivers.) 
•  In Windows XP, go to Start>Control Panel>System>Hardware Tab> 
click on the Device Manager Tab> click on Network Cards> double 
click on Conceptronic Wireless 54Mbps USB Adapter > make sure 
that “This device is working properly” is displayed under Device 
Status under the General Tab. 
•  If the device is not working properly and a yellow exclamation mark 
is displayed, then there is probably a resource conflict. In this case, 
make sure the computer system has a free IRQ and if necessary, 
uninstall the drivers, restart the system, and repeat the driver 
installation procedure. 










