Installation guide
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Assign the computer Host Name of your ISP account to the router in the
browser-based Setup Wizard.
Your ISP only allows one Ethernet MAC address to connect to Internet, and may
check for your computer's MAC address. In this case:
Inform your ISP that you have bought a new network device, and ask them to use
the router's MAC address.
Or configure your router to spoof your computer's MAC address. This can be
done in the Basic Settings menu.
Troubleshooting PPPoE or PPPoA
The PPPoE or PPPoA connection can be debugged as follows:
1. Access the Main Menu of the router at http://192.168.1.1.
2. Under the Maintenance heading, select the Router Status link.
3. Click the Connection Status button.
4. If all of the steps indicate "OK" then your PPPoE or PPPoA connection is up and
working.
5. If any of the steps indicates "Failed", you can attempt to reconnect by clicking
"Connect".
The router will continue to attempt to connect indefinitely.
If you cannot connect after several minutes, you may be using an incorrect Service
Name, User Name or Password. There also may be a provisioning problem with your
ISP.
Note: Unless you connect manually, the router will not authenticate using PPPoE or PPPoA
until data is transmitted to the network.
Troubleshooting Internet Browsing
If your router can obtain an IP address but your computer is unable to load any Web
pages from the Internet:
Your computer may not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses.
Typically your ISP will provide the addresses of one or two DNS servers for your use.
If you entered a DNS address during the router's configuration, reboot your computer
and verify the DNS address.
Alternatively, you can configure your computer manually with DNS addresses, as
explained in your operating system documentation.
Your computer may not have the router configured as its TCP/IP router.
If your computer obtains its information from the router by DHCP, reboot the computer