User Manual
90
EN
SDV1230
TROUBLESHOOTING
Problem Possible cause Remedy
When the hob is switched 
on the household wiring 
protection reacts.
The current load is too high 
for household wiring.
Check that the input of all switched-on units does 
not exceed the maximum load of the household 
wiring. Make sure that the parameters on the 
rating plate are compatible with the mains 
voltage and the current protection.
After pressing the ON/OFF 
button of the hob, the hob 
turns on, but the display for 
each cooking zone does not 
work 
Power electronics 
malfunction
Replacement of power electronics required. 
Contact an authorized service centre.
Control panel electronics 
malfunction
Replacement of control panel electronics 
required. Contact an authorized service centre.
After setting the power level 
of the cooking zone, the 
cooking zone does not work
Overheating of the cooking 
zone
The temperature of the cooking zone is too high. 
Check that the cooling fan located at the bottom 
of the hob functions well. If the fan is working, 
contact an authorised service centre.
Cooling fan malfunction
Cooling fan replacement required. Contact an 
authorized service centre.
Power electronics 
malfunction
Replacement of power electronics required. 
Contact an authorized service centre.
The cooking zone is hot but 
the control panel does not 
work
Control panel or power 
electronics malfunction
Press the ON/OFF button on the hob again and 
re-set the cooking zones.
The hob switches off during 
cooking
The ON/OFF button has 
been pressed accidentally
Press the ON/OFF button on the hob again and 
re-set the cooking zones.
Cracks or tears in the ceramic 
glass hob
Cookware has been 
dropped on the hob, which 
damaged the ceramic glass 
hob.
Disconnect the appliance immediately from the 
power supply by pressing the ON/OFF button 
or the appropriate circuit breaker. Contact an 
authorized service centre.










