Product guide

1
Sales: [phone] Technical: [phone] Accounts: [phone]
Our Services
Our services
Technical Support
When you buy from Videcon you are
not only investing in quality,
sustainable products but also
professional support, advice and
guidance from our highly experienced
technical support team.
All our equipment is rigorously tested
before sale, however if you do
experience a problem, our technical
team is dedicated to providing you
with expert advice to get you up and
running again as quickly as possible.
For technical enquiries, please email
t
echnic
al@videc
on.
c
o
.
uk or t
el: +44
(0) 19
2
4 5
2
8004
.
With a stock holding in excess of
£1.5million we can confidently and
competitively supply demand at an
af
fordable price. This gives our
customers peace of mind knowing
that there is stock available on
demand, which can be delivered on a
next day service if required.
Stock
14 Day Evaluation
W
e operate a 14 day evaluation period
on all Concept Pro products. To take
adv
an
t
age o
f this s
ervic
e, please
quo
t
e '
e
valuation' when placing your
order. For a complete understanding
of our evaluation period please see
our terms and conditions, which are
a
v
ailable on r
eque
st.
Alternatively, for a comprehensive
product demonstration we can
arr
ange f
or one o
f our f
ield sales
executives to visit you at your
premises.
Warranty
We offer a comprehensive 5 year
warranty on all Concept Pro body,
fixed dome and zoom cameras and 3
y
ear warranty on all Concept Pro high
speed domes and DVRs. All other
Concept Pro products featured in this
catalogue are covered for 2 years,
subject to our standard terms and
conditions. Where the product is not
part of the Concept Pro range we will
adhere to the manufacturers'
warranty.