RocketPort® Serial Hub Series Software Installation and Configuration Guide
RocketPort® Serial Hub Series Software Installation and Configuration Guide
Copyright © 1998. Comtrol Corporation. All Rights Reserved. First Edition, December 4, 1998 Comtrol Corporation makes no representations or warranties with regard to the contents of this guide or to the suitability of the Comtrol products for any particular purpose. Specifications subject to change without notice. Some software or features may not be available at the time of publication. Contact your reseller for current product information. Trademarks Comtrol is a trademark of Comtrol Corporation.
Table of Contents List of Tables Introduction Scope ...................................................................................................... 9 Operating System Requirements .................................................... 9 Connectivity Requirements.............................................................. 9 Installation Overview....................................................................... 10 Initial Installation - Quick Reference ...........................................
Table of Contents Configuring Specific Port Features ............................................... 40 Configuring Modems ........................................................................ 45 Working with NT RAS ................................................................... 45 Modem Installation ........................................................................ 45 Further Configuration....................................................................
List of Tables Table 1. Table 2. Table 3. Table 4. Table 5. Table 6. Support Call Information..................................................... 13 Port Monitor Screen Commands ....................................... 67 Port Monitor Variable List ................................................. 71 Peer Tracer Commands........................................................ 75 VS-Link Summary Messages ............................................. 79 VS-Link Reported State Messages ......................
List of Tables 8
Introduction Scope This Guide discusses software installation (VS-Link). VS-Link for Windows supports several products, including: • VS1000 and VS1100 High-Density Serial Hub • • VS2000 Analog Modem Hub RocketPort Serial Hub Note: VS-Link is the device driver and supporting applications provided with the product. For hardware specific information, see the Hardware Installation Card that came with the product or download it from the ftp/web site.
Introduction Installation Overview The following subsections outline the various RocketPort Serial Hub installation scenarios. For more information about hardware issues, see the Hardware Installation Card. For more information about software issues, see Installing a New Version of VS-Link on page 20. Initial Installation - Quick Reference Use the Hardware Installation Card to install the hardware for the first time or this procedure: 1. Install the RocketPort Serial Hub. 2. Install RS-232 serial devices.
Introduction Adding a Unit to an Existing Installation - Quick Reference Use this procedure to add another RocketPort Serial Hub to an existing configuration. For detailed installation information, see the Hardware Installation Card, 1. Install the RocketPort Serial Hub. 2. Install RS-232 serial devices. 3. Connect the RocketPort Serial Hub to the network hub or server. 4. Power-up the new RocketPort Serial Hub and verify that it passes the power-on diagnostics. 5.
Introduction Obtaining Software or Document Updates For information that is not in this Guide, see the README and/or Help files on the installation media. Comtrol manuals and other documents are available in electronic form on the Comtrol web site. Driver software updates can be downloaded at no charge from the Comtrol ftp site. Always check the web and ftp sites to make sure that you have the current driver and documentation.
Introduction Technical Support Comtrol has a staff of support technicians available to help you. U.S. telephone support is available from 8 AM to 6 PM Central time, Monday through Friday (holidays excluded), at the phone number(s) listed on the previous page. You should review Troubleshooting on page 63 and run through basic diagnostics before calling Technical Support. In addition, please have the following information available. Table 1.
Introduction 14 Technical Support
Windows NT This section discusses VS-Link software for the RocketPort Serial Hub. VS-Link for Windows supports several products, including: • VS1000 and VS1100 High-Density Serial Hub • VS2000 Analog Modem Hub • RocketPort Serial Hub Note: VS-Link is the device driver and supporting applications provided with the product. However, because of differences between the products, the VS1000 and VS2000 are discussed separately in their own Installation and Configuration Guides.
Windows NT • Setting up the ports to use, including: - Modems - • Quick reference for installing and configuring RAS Printers Troubleshooting using the following utilities: - Test Terminal Port Monitor - Peer Tracer - Device Advisor If you are installing VS-Link for the first time, start with VS-Link Software Installation. If you are updating the software on an existing VS-Link installation, start with Removing Existing VS-Link Software.
Windows NT Removing Existing VS-Link Software Use the following procedure to remove any existing VS-Link software. If updating (not reconfiguring) VS-Link, make sure that you remove the existing version before installing updated software. Note: Using the Remove button on the Comtrol Main Setup sheet only discards the software configuration, it does not remove the software. 1. Right-click on the Network Neighborhood, and select Properties or open the Control Panel and start the Network applet. 2.
Windows NT 5. Click Yes. The selected item is removed from the Network Adapters window. 6. Click Close. Several windows display as the system updates. When the updates are complete, this message displays: 7. Click Yes to shut down and restart the server, so that your changes take effect. After removing the existing driver, use the VS-Link Software Installation discussion.
Windows NT VS-Link Software Installation Use the following procedures to install VS-Link for the Windows NT 3.51 or 4.0 operating systems. If using Citrix WinFrame, follow the instructions for NT 3.51. Note: If updating VS-Link, remove the existing version of VS-Link first. Do not use the Update option. These procedures assume that you have already installed the hardware and determined that it is working properly.
Windows NT Installing a New Version of VS-Link This subsection assumes that you have installed the hardware, it is operational, and you have the VS-Link files ready to install (see Extracting the Files on Page 19, if necessary). Note: The Port 1 LED should be blinking, waiting for VS-link to load. Use the following procedure to install VS-Link files. 1. Right-click on the Network Neighborhood, and select Properties or open the Control Panel and start the Network applet.
Windows NT 2. If Windows NT 4.0 select the Adapters tab and click the Add button. If Windows NT 3.51, select the Add Adapter button. 3. If Windows NT 4.0, select the Have Disk button. If Windows NT 3.51, scroll down to the bottom of the list, highlight the Other option, and select the Continue button.
Windows NT 4. If installing VS-Link from a diskette, insert the diskette. 5. Enter the drive and directory path to the installation files and click the OK button. For example, if you used the self-extractor utility to create a Comtrol subdirectory on the c: drive, enter: c:\comtrol 6. Click the OK button when the selection box appears with Comtrol VS1000/VS2000/RocketPort Serial Hub highlighted. VS-Link copies to your system and this screen appears.
Windows NT 7. Select the Next button after the files load and the Add Device Wizard appears: 8.
Windows NT 9. Select the number of ports in the drop list for the device you are installing and depress the Next key: 10. Enter the MAC address of the device that you are installing and depress the Next key: Note: Type in the MAC address that is printed on a label on the bottom panel of the device. The format of the MAC address is: 0 c0 4E XX XX XX Where: XX can be a one or two-digit number and must have a space between each set of numbers.
Windows NT 11. For an initial installation, select NO to the “Backup Server” query and depress the Next key: Note: See Configuring the Backup Server Feature on Page 34 for information about the Backup Server feature. 12.
Windows NT 13. Optionally, rename the device. A default name Device #1 is assigned, where: Device is the product name. 14. Verify the MAC (Network) Address. 15. Verify the number of ports for the unit. 16. Optionally change the Starting COM Port number if COM5 (default) is not appropriate for your environment. Note: The Starting COM port number is mapped to the first port on the device. All higher-numbered ports on the device are then numbered in sequence.
Windows NT 17. Select the OK button after verifying the screen. The Comtrol Hardware Setup sheet appears: 18. Click the Add button if you want to add another device at this time or select OK to configure this device. Note: You must configure at least one valid VS1000, VS2000, or RocketPort Serial Hub device. 19. Select Yes to complete VS-Link installation.
Windows NT 20. Click the OK button. 21. Click the Close button in the Network window. The Windows NT system updates the bindings.
Windows NT Another advisory message regarding downing and restarting the server displays. 22. Select Yes to shut down and restart the server. Note: Initial installation is not complete until you have rebooted the server. 23. If necessary, remove the installation diskette from the drive. 24. After rebooting, you can use Verifying the Installation on Page 29 to make sure that the installation was successful.
Windows NT Using VS-Link Use the following subsections if you need to: • • • • • Change any configuration parameters, see Changing Configuration Parameters on Page 33: - Name of the unit Number of ports - Starting COM port number - Backup server usage Configure the Backup server feature, see Configuring the Backup Server Feature on Page 34 Add additional hardware units, see Adding Units After the Initial Installation on Page 35 Use the hot swap feature, see “Hot-Swapping” Units on Page 36 Use optiona
Windows NT Accessing VS-Link Menus Use this procedure to access the VS-Link menus. 1. Start the VS-Link menus using one of the following methods: • Use the Start button, as displayed below: • Right-click on the Network Neighborhood, select Properties, and select the Adapters tab or open the Control Panel and start the Network applet.
Windows NT 2.
Windows NT Changing Configuration Parameters Use the following procedure to change the: • Name of the unit • • Number of ports Starting COM port number • Backup server usage Use the following procedure to change configuration parameters: 1. Start up VS-Link (see Step 1 of the Accessing VS-Link Menus subsection, if you need help). 2. Highlight the device name that you want to reconfigure. 3. Click the Properties button. 4. Make the required changes. 5.
Windows NT 7. Select Yes to complete VS-Link installation. 8. Click the OK button to the following query: 9. Shut down the system and restart the computer. Configuring the Backup Server Feature If you have more than one Windows NT server on a network, you can use the “Backup Server” checkbox to define one server as the primary server for a given RocketPort Serial Hub unit and one or more other servers as backup servers for the same RocketPort Serial Hub unit.
Windows NT 4. Click OK to save the configuration. 5. Click OK to close the message about restarting your system. 6. Shut down the system and restart the computer. If in the event your primary server goes down, this unit will attach itself to the server you assigned. Adding Units After the Initial Installation Use the following procedure to add more RocketPort Serial Hub units to an existing installation: 1. Connect the new RocketPort Serial Hub unit to the network and power it up. 2.
Windows NT “Hot-Swapping” Units On occasion, it may be necessary to replace an existing and configured RocketPort Serial Hub unit with an identical unit, without downing the server or reconfiguring ports. To do so, follow these steps: 1. Shut off the old RocketPort Serial Hub unit, connect all cables to the corresponding ports on the new RocketPort Serial Hub unit, and power up the new RocketPort Serial Hub unit. 2.
Windows NT Using Optional VS-Link Features VS-Link includes several optional features that you may want to configure for your environment, such as: • Enabling Verbose mode for Windows NT event logging • Setting scan rates • Toggling RS-232 port usage to RS-485 using an external convertor box Use the following procedure to access and configure this features: 1. Start up VS-Link (see Step 1 of the Accessing VS-Link Menus subsection, if you need help).
Windows NT 2. Click the Options tab (under the Main Setup tab). 3. Optionally, click the checkbox to enable Verbose mode for the Windows NT Event Log. 4. Optionally, select a different value for the scan rate. Note: Typically you should leave the scan rate set to the default value (10 ms) for most applications. To adjust latency for timing-critical applications, select a longer or shorter interval from the droplist, or type the rate of choice in this field.
Windows NT 8. Select Yes to complete VS-Link installation. 9.
Windows NT Configuring Specific Port Features Use this subsection to configure the following optional port features: • Lock baud rates • • Set a timeout time on transmit data on a port Map CD to DSR • Map 2 stop bits to 1 • • Wait for physical transmission before write Clone port settings • • RS-485 - override and lock RS-485 toggle mode RS-485 - toggle RTS low Use the following procedure to access and configure individual COM port features: 1.
Windows NT 3. Click on the Properties button. 4. To configure RS-485 port options, go to Step 7. 5. On the Port Setup sheet, make any necessary changes to better fit your environment: • Lock the scan rate to access higher or lower rates than are normally permitted by your Windows NT applications. Note: Not all rates are supported by all Comtrol products. See your Hardware Reference Card to determine if your device supports the desired rate.
Windows NT • Map 2 stop bits to 1 Note: You can use this option to map 2 stop bits to 1 bit. Leave this box unchecked to enable stop bits to pass through unchanged. • Wait for physical transmission before write Note: Use this option to force all write packets to wait until the transmit data has physically completed the transmission before returning completion to the host application.
Windows NT a. Click on the Properties button. b. Click the RS-485 tab. c. Check the first box to override and lock to RS-485 for the selected port. d. Check this box to toggle the RTS output signal low during data transmission. If this box is not checked, RTS is toggled high (asserted) during data transmission. Note: To use RS-485, you must have an external RS-485 adapter. For information about external adapters, see the documentation that came with the external adapter.
Windows NT 8. Click the OK button. 9. Select Yes to complete VS-Link installation. 10.
Windows NT Configuring Modems After installing the hardware and VS-Link for Windows NT, use this discussion to configure modem COM ports. The RocketPort Serial Hub can support any asynchronous serial modem for use by any application that uses TAPI. For information regarding port pinouts and signals, see the Hardware Installation Card. Working with NT RAS Comtrol products are frequently used to provide Dial-Up Networking access with NT RAS (Remote Access Service).
Windows NT If you have already installed another modem, the Modems Properties window displays: 4. Click the Add button.
Windows NT The Install New Modem window displays: 5. Check the “Don’t detect my modem...” box and click Next. Note: While Windows NT can automatically detect modems, we advise against using this option as auto-detect may cause some multiprocessor systems to lock up. The list of modem manufacturers and models displays. 6. Select the appropriate manufacturer and model and click OK.
Windows NT 10. If you need to configure modem properties (maximum baud rate, data bits, parity, and so on), click the Properties button, make the needed changes, then click OK to return to this window. 11. If you need to configure dialing properties (country, area code, calling card number, and so on), click the Dialing Properties button, make the needed changes, then click OK to return to this window. 12. Click Close.
Windows NT Further Configuration At this point: • If you are not using RAS, you are now finished. Reboot the server so that your changes take effect and resume normal operations. • If you plan to use RAS but do not have it installed yet, reboot your system, then go to Initial RAS Installation on page 50.
Windows NT RAS Installation and Configuration After installing the software, and installing and configuring at least one RAS device (for example, a modem), use this section to install and configure Remote Access Service (RAS).
Windows NT 2. If Windows NT 4.0, select the Services tab. If Windows NT 3.51, select the Add Software button, highlight the Remote Access Service selection, and click the OK button. The following screen displays: 3. Click the Add button.
Windows NT 4. Highlight Remote Access Service and click the OK button. You are asked to specify the location of the installation files. 5. Enter the location of the Window NT files (for example, d:\i386) and press the Continue button. The appropriate files are copied onto your hard drive. The RAS installation process automatically launches the Add RAS Device process. Go to Adding or Reconfiguring a RAS Device, Step 5. Note: If you install or reinstall RAS from your original Windows NT 4.
Windows NT Adding or Reconfiguring a RAS Device There are several different ways to start this procedure: • • • If you have previously installed RAS and configured at least one RAS device, and are now adding or reconfiguring RAS devices, begin with Step 1. If you have previously installed RAS and were in the process of installing a modem when this process started automatically, begin with Step 4. If you were in the process of installing RAS when this process started automatically, begin with Step 5.
Windows NT 5. The Add RAS Device window displays: 6. Use the droplist to select the COM port (modem) that you want to configure and click the OK button. The Remote Access Setup window displays again: 7. Highlight the desired COM port (Modem) and click the Configure button. 8. The Configure Port Usage window displays: 9. Select the appropriate radio button, based on the role the modem will perform, and click the OK button.
Windows NT The Network Configuration window displays: 11. Select the appropriate dial out protocols, dial in protocols, logon security levels, enable multilink (if required) and click OK. Note: Only previously configured protocols are selectable. If you want to set up a protocol that is grayed out, you must first add it using the Network Protocols tab. If you selected “Receive calls only” on all ports while configuring the port usage, the “Dial out Protocols” area will be shaded. Windows NT 4.
Windows NT 12. If you select NetBEUI on the Network Configuration screen, the following window displays. Make the appropriate selection for your environment and click OK. 13. If you select TCP/IP, the following window displays. Make the appropriate selections for your environment and press OK.
Windows NT 14. If you select IPX, the following window displays. Make the appropriate selection for your environment and press OK. 15. Click OK to exit the Network Configuration screen and return to the Remote Access Setup screen. 16. If you want to duplicate the configuration you just created on any other COM port (modem), highlight the COM port number and click Clone. Otherwise, repeat Steps 8 through 15 for each COM port (modem) you want to set up. 17.
Windows NT Printer Configuration Use this section to connect a serial printer. Adding Serial Printers Follow these steps to configure a serial printer in Windows NT: 1. Connect the printer to the desired port. Use a DTE-to-DTE null modem cable unless the printer maker specifies otherwise. 2. Open the Printers control panel and double-click on the Add Printer icon. The Add Printer Wizard starts. 3. Click the My Computer checkbox, then the Next button. Note: This differs from Windows NT 3.51. Under NT 3.
Windows NT A list of available printer ports is displayed. 4. If the desired COM port is on this screen, select it, click on the Next button, and skip to step 6. 5. If the desired COM port is not on this list, click the Add Port button and follow these steps: a. A list of printer ports is displayed. Click Local Port. b. Click New Port. c. Type in the name of the port. Note: Port names above COM9 require the \\.\ prefix. For example, to reference COM12, enter \\.\COM12. d. Click the OK button. e. f.
Windows NT A list of printer manufacturers and model is displayed. 6. Select the printer make and model and click the Next button. If your printer is not on the make and model lists, but you have a manufacturer-supplied printer diskette, click the Have Disk button. If you have already installed another printer using this driver, you are asked if you want to keep the existing driver.
Windows NT 7. To keep the driver, check Keep existing driver and click Next to skip to step 8. If you choose Replace existing driver, or if you have not previously installed this driver, you are prompted to insert either the Windows NT CD-ROM or the manufacturer’s printer diskette. Do so and click Next. 8. Select whether you want this printer to be the Windows NT default printer, and click on the Next button. 9. Select whether or not you want to share this printer with other computers on the network.
Windows NT Changing Printer Port Assignment To change the port assigned to a printer, follow these steps: 1. Open the Printers control panel. 2. Right-click on the icon for the printer you want to change. 3. Select the Properties option from the menu. The Properties window is displayed. 4. Click the Ports tab. Note: The Properties window also gives you access to printer test and setup options that can be very helpful when debugging a serial printer installation. 5. Check the port you want to switch to.
Windows NT Using Test Terminal (wcom32.exe) WCOM32 is a terminal program that enables you to open a port, send characters and commands to the port, and toggle the control signals. Note: WCOM32 will not work on ports used by RAS if Remote Access Service is running or any other application is using the port. If you are using RAS, you must stop the service before starting WCOM32 to test RAS COM ports. To test ports that are not used by RAS, you do not need to stop RAS.
Windows NT If the COM port is available, a terminal window pops up: Note the button in the terminal window. If this option is activated, it is green and uppercase ( ), the COM port internal loopback feature is activated and the data is returned by the COM port hardware. If this option is deactivated, it is gray and lowercase ( ), the internal loopback is deactivated, and the data is being sent out the COM port. Testing a RocketPort Serial Hub 1.
Windows NT 4. If the port has failed in Step 2 or 3, and the RocketPort Serial Hub is equipped with an external interface box or fanout cable, click the loop button to switch the internal loopback feature on. 5. Repeat Steps 2 and 3. If the port now passes the tests, the fault may lie in the interface box or fanout cable. Contact Comtrol technical support for more assistance. Modem Control Signals The terminal window displays the modem control signals as gray or green lights at the top of the window.
Windows NT • • Raw byte input and output counts obtained from the driver Port errors The available statistics include: • Instantaneous characters per second (CPS) calculations • Minute, hour, and day CPS averages and peaks • Carrier detect (CD) signal runtime and transition count Reports can be automatically generated on an hourly and/or daily basis, and can cover all ports collectively or a separate report for each port.
Windows NT Changing Screen Appearance While Port Monitor is running, there are a number of commands and controls that change the appearance of the screen. Table 2. Port Monitor Screen Commands Desired Change Procedure Change the monitor window font. Select Font from the Edit menu. Left-click on the column separator Change width of a single column. (vertical) line and drag it to the desired width. Change column placement.
Windows NT Column Setup When you select Add or Properties from the column pop-up menu, the Column Setup window displays: Use the Input droplist to select the variable displayed in the column. Use the Type droplist to select the way in which the value displays: either as an integer, as an on/off state, as an integer with a kilo, mega, or giga suffix, or as an hh:mm:ss time stamp. This defaults to the appropriate type for the selected Input variable. Use the Name variable to change the column heading name.
Windows NT Report Configuration To configure reports, select Config from the Edit menu. The Program Setup window displays: The Single report options cover all ports and are overwritten each time the reports are generated. The Multiple report options generate a separate report for each port, and each report file is appended each time the report is generated. For Hour reports, use the Single and Multiple droplists to select whether you are generating single or multiple reports, or both.
Windows NT For Day reports, the single and multiple droplists behave the same, but your choices are: • • • • None: no report is generated. Day Data: only variables with the words “Day” or “Raw” in the names are included. All Data: all variables are included. View Data: only the variables that appear in the Port Monitor window are included. Likewise, the External Program field is used to enter a command line to be executed after the daily reports have been generated.
Windows NT • hcomx.txt — hourly multiple reports, where x is the port number • dcomx.txt — daily multiple reports, where x is the port number Caution: Since multiple reports append new data each time they are written, the multiple report files grow in size. It is up to you to delete them periodically. Some safeguards are built into the program to avoid filling up a hard disk drive due to growing report files.
Windows NT Table 3. Port Monitor Variable List (Continued) Variable Description TxCPSMinAvMax Peak TxCPSInst for the last minute. RxCPSMinAvMax Peak RxCPSInst for the last minute. TxCPSHourAvMax Peak TxMinCPS for the last hour. RxCPSHourAvMax Peak RxMinCPS for the last hour. TxCPSDayAvMax Peak TxMinCPS for the last day. RxCPSDayAvMax Peak RxMinCPS for the last day. TxTotalRaw Total number of transmit bytes raw data from the driver.
Windows NT Table 3. Port Monitor Variable List (Continued) Variable Description CDDayRuns Carrier detect turn-on count in the last day. CDDayRunsWrk Carrier detect turn-on count in the current day. CDRunTime Time in seconds carrier detect has been on. CDHourRunTime Time in seconds carrier detect has been on in the last hour. CDDayRunTime Time in seconds carrier detect has been on in the last day. CDHourRunTimeWrk Time in seconds carrier detect has been on this hour.
Windows NT Using Peer Tracer (peer.exe) The Peer Tracer program (peer.exe) is specifically designed to view the internal operations of the driver, for the purpose of troubleshooting communications systems. Peer enables you to see: • • Receive and transmit data Internal driver event traces • Advanced configuration and status information Like Test Terminal, Peer acts as a simple terminal session, and is used to send and receive text information to and from the driver.
Windows NT Using Peer To use peer, simply type in commands at the : prompt. (It may be necessary to press Enter to make the : prompt appear.) For example, to examine COM5, type: PORT COM5 To gather some information about the port, type: STAT This should return details about the port.
Windows NT Using the Device Advisor You can use the Device Advisor to determine the following information: • Summary of the device status • • The MAC address of the network interface card (NIC) The NT bind string (GUID) • The RocketPort Serial Hub MAC address • • Detailed state of the RocketPort Serial Hub Total number of successful load attempts • • Total number of RocketPort Serial Hub units on the network Transmit statistics, such as the number of: • - Frames out - Packets to device Retransm
Windows NT Use the following procedure to access the Device Advisor: 1. Start the VS-Link menus using one of the following methods: • Use the Start button, as displayed below: 2. Highlight the device that you want to review. 3. Click the Properties button.
Windows NT The Device Properties sheet appears: 78 Using the Device Advisor
Windows NT 4. Click on the Device Advisor tab. Note: For detailed information about the fields in the Device Advisor, use the online help available in the application. VS-Link Messages The following tables provide information about VS-Link summary messages and reported state messages. Table 5. VS-Link Summary Messages Message Uninitialized Description VS-Link has not been installed correctly.
Windows NT Table 5. VS-Link Summary Messages (Continued) Message Description No inbound traffic of any sort is detected. Cannot detect network The VS-Link device may be inoperative or you may have a network cabling problem. Cannot detect any VS-Link units. Network traffic is being received, but not from a VS-Link device. Check the network connections and verify that the VS-Link device is powered up.
Windows NT Table 5. VS-Link Summary Messages (Continued) Message Description VS-Link responsive; data traffic sent, but Similar to above, except the VS-Link device nothing received since has sent data successfully. last inquiry. VS-Link active. Normal state: the VS-Link device is installed correctly and active with data traffic. Poor connection to VS-Link. This message displays if retransmissions are occur, frames arrive out of sequence, or more than 2% of the total packets arrive out of sequence.
Windows NT 82 VS-Link Messages
Index A accessing VS-Link 31 adding a unit hardware and VS-Link 35 quick reference 11 address changing MAC address after installation 36 application scan rate 38 modems 45 overview 15 parameters 33 port features 40 printers 58 RAS 50 verbose mode 38 connectivity requirements 9 customer support before you call 13 D B backup server configuration 34 C cabling ethernet crossover 9 CD to DSR 41 changing backup server usage 33 name of unit 33 number of ports 33 parameters 33 starting COM port number 33 clone p
Index H hardware adding new 35 hot swapping units 11, 36 I installation overview 10, 15 quick reference, initial 10 installation files extracting 19 installing an additional unit 35 backup server 34 extracting installation files 19 RS-485 mode, requirements 38 verifying the installation 29 VS-Link under WinNT 15–36 WinNT RAS 50 installing VS-Link under WinNT 20–29 N name changing unit 33 Network address (MAC) changing 36 format of 24 number of ports changing 33 O Obtaining 12 P peer 74 phone numbers 13
Index connectivity 9 RocketModem configuring Windows NT 45 RS-485 port options 41 toggling RTS 43 RS-485 mode 38 locking 43 S scan rate 41 scan rates using 38 settings changing VS-Link 30 software how to get updates 12 installing under WinNT WinNT 15–?? removing existing 17 Starting COM Port number default 26 status LEDs 20 stop bit mapping 42 Stop Event Log errors 29 support FAX 13 FTP site 13 phone number 13 web 13 T technical support contacting 12 hot-swapping units 36 Test Terminal 63 timeout time on
Index 36 obtaining upgrades 12 optional features 37 overview of using 30 removing existing software 17 W wait for physical write 42 WCOM32 how to use 63 Web support 13 Windows NT extracting the installation files 19 hot-swapping units 36 installing VS-Link installing VS-Link under WinNT 19–29 maximum number of ports 9 Peer Tracer 74 Port Monitor how to use 65 log files 70 prerequisites 9 RAS installation and configuration 50 removing existing software 17 Test Terminal how to use 63 troubleshooting 29 86
Part Number: 2000000 Revision A; December 4, 1998
