Manual

Troubleshooting and Technical Support 47
Driver Error Messages
Symptom: When dialing in from a USR v.34 or v.Everything modem, a
“clattering” noise develops on the line and the speed negotiation sequence
locks up.
Solution: Follow these steps:
a. Select Start > Settings > Control Panel.
b. Double-click the Modems icon.
c. Select a RocketModem and click Properties.
d. Select the Connection tab.
e. Click the Advanced button.
f. In the Extra settings field, enter ATS210=12
g. Click OK to save your changes and exit the Modems applet.
• RocketModem with Lotus Notes
When using RocketModem with Lotus Notes, Notes must be configured for
“RING” instead of “RI.”
Driver Error
Messages
The driver may display a blue screen error message if it determines a fault
condition. The following lists some of the possible errors.
Driver Error Messages
Message Condition Solution
Interrupts Not
Functioning
The driver tested and
determined the
interrupt (
IRQ) is not
functioning properly.
Change the
IRQ or run
without an
IRQ.
IRQ Initialization
The driver could not use
the interrupt specified.
Change the
IRQ or run
without an
IRQ.
Hardware error-
ctrl:## Addr:##,
Irq:##
A hardware error was
encountered while
initializing the board
hardware.
Change the
I/O setting
(if
ISA, make sure you
check/change the
I/O DIP
switch.
Number of Ports
Mismatch
The actual number of
ports on a board does
not match the
configuration.
Delete in Device
Manager and reinstall
with correct Comtrol
adapter selected.
Hardware
Channel Init
A specific port could not
be initialized at the
hardware level.
Run the Diagnostic.