Product specifications

CDM-710 Broadcast Satellite Modem Revision 10
Web Server Pages MN/CDM710.IOM
13.3.3 Support
Figure 13-4. Web Interface – Customer Support page
Notes on SMTP – SMTP can be used to send an email to Comtech EF Data Modem Support
[e-mail]
from the Support Web Page. The Support Web Page allows
you to compose an email message for questions or problems with the
Modem. The user can also
select to automatically attach the
Modem parameter file (which will contain the modem’s serial
number and configuration information) in order to facilitate troubleshooting or to resolve
configuration issues. The problem report area of the display allows up to 2,000 characters
maximum.
The
Modem uses SMTP (Simple Mail Transport Protocol) to send email and will require the
modem’s administrator to specify the SMTP server, domain name and destination name on the
Administration Screen for SMTP to operate.
13–6