Product specifications

CDM-710 Broadcast Satellite Modem Revision 11
Ethernet Management MN/CDM710.IOM
6–12
6.5.4.1.3 Home | Support Page
Figure 6-3. Home | Support page
The CDM-710 ‘Support’ page (Figure 6-3) allows the user to c
ompose an e-mail message for
questions or problems with the modem.
The Problem Report area of the display allows up to 256 characters maximum.
The CDM-710 Support Web Page uses SMTP (Simple Mail Transport Protocol) to send e-mail to
Comtech EF Data Modem Support ([e-mail]
).
IMPORTANT
For this page to operate correctly, the modem’s administrator is required to
specify the SMTP server, domain name, and destination on the Admin | Access
page (see Sect. 6.5.4.2.1).
Once the Contact Information is entered and a message composed in the Problem Report text
window, click [Submit Email] to send the message.