Manual

Opal Connect oers an experience nearly idencal to users on browsers. The main dierence is that Opal Connect does not oer a
mic level meter. Opal Connect does not operate in “background mode” on mobile phones or tablets. If the app is running and sent to
background (via “home” buon or other means) the current call will disconnect. But since Opal Connect maintains and oers the last
Invite when brought back up, it’s a simple and quick reconnect process.
For subsequent calls, guests can simply launch the Opal Connect app directly on their phones, without using the browser at all. The last
Invite used will be oered as the connect opon.
Calling Opal on your iPhone with Safari
Using Safari to call Opal is possible, but with some restricons:
• You must be running iOS11 or higher. (If you a running an earlier version, you will only be able to use the Opal
app to make the call.)
• You cannot use your phone’s earpiece. You will have to
use speakerphone (not recommended) or a wired headset
(recommended).
Disconnecng Calls from Opal
While calls cannot be made from the Opal Toolbox page, they can be ended
from there. Under the “Control” opon, (available in both admin and operator
modes), an acve call can be disconnected on either channel using the “Drop
Call” for that channel. In addion, the call can be dropped and the Invite disabled
simultaneously using the “Drop Call and Disable Invite” buon.
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