Manual

17
Setting up a SIP provider or PBX
SIP provider’s info is entered using Toolbox, a web-based config utility.
In most arrangements, a SIP provider can deliver several telephone channels to you over a single account.
When you subscribe to a SIP provider, make sure you understand how many simultaneous channels are provided
with that account. These channels will act like a traditional telephone hunt group, so in the case of channel one
being busy, calls will be routed to channel two, etc. You are only required to put in your credentials once for each
account, even if you have multiple channels.
Along with account credentials, you’ll need a Direct Inward Dial (DID) number associated with your account. This
is the “old fashioned” phone number users will dial to reach you. EarShot IFB does not need to know this number -
translation to the proper SIP channel happens behind the scenes at the SIP provider (although often the DID and
SIP account name are the same).
In Toolbox, navigate to Line Configuration->VoIP Providers->Add Provider-> SIP Provider. The basic settings
for a SIP provider are shown in the previous figure. First, you should give your provider a unique name in the
“Name” field. This is used for reference only.
Under the SIP Provider entry, we’ve provided a list of commonly used providers. Using one of these profiles helps
set up some of the more obscure settings that we’ve found necessary for these providers to work correctly. If
your provider isn’t on the list (or if you’re setting up a SIP extension from a PBX) leave this set to “Generic SIP
Provider”.