User Manual MAN 10239-01
User Manual Compuprint Product Information Thanks for choosing the Compuprint SP40plus printer. Your printer is a reliable working equipment that will be very useful in your daily job. Our printers have been designed to be compact and respectful of the work environment. They offer a wide range of features and multiple functions that confirm the high technological level reached by Compuprint printers.
User Manual Canadian D.O.C. Radio Interference Regulation This digital apparatus complies with the Canadian ICES-003 Class B limits for radio frequency emissions. Cet appareil numérique est conforme aux limites de Classe B de la norme NMB-003 du Canada. EEC Regulations This equipment conforms to the essential requirements of EU Directives 2006/95/EC, 2004/108/EC.
User Manual Table of Contents Compuprint Product Information FCC Notes Canadian D.O.C.
User Manual Printer Presentation This dot-matrix printer is a multi-purpose printer for front office applications. Its compact structure is designed for integration in an ergonomic environment. The printer provides a high level of reliability, form-handling accuracy and data integrity. Its main features are: o o o o o o o o o o Printing on a wide range of paper media: different types of cut sheets, multi-parts and passbooks.
User Manual Printer Parts Never remove any printer part unless it is expressly indicated in this manual.
User Manual Rear view Optional interfaces available (parallel, 2x Serial, USB, 2x USB-Hub, LAN) Inside view Inside View MAN10239-01 3
User Manual Printer Installation Choosing a Suitable Location Consider the following points when you choose the location for your printer: The distance between the printer and the host computer must not exceed the length of the interface cable; The location must be sturdy, horizontal and stable; Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity; When printing on standard paper formats, the paper comes out partially on the rear side of the printer.
User Manual Installing the Ribbon Cartridge In order to avoid damaging the print head or mechanical gearings, this printer accepts only original Compuprint ribbon cartridges. Therefore, if you install a not original cartridge, the printer may not work. 1. Remove the cartridge from its bag. 2. Unhook the green ribbon mask from the cartridge pins. 3. Open the printer cover. The print head will automatically move in the middle of the printer.
User Manual 4. Open the upper mechanical frame. Locate the open green lever in the left side of the printer. 5. Unhook the green lever with the left hand towards the rear of the printer in the open position. 6. Then rise up the lever to its maximum position in order to completely open the head assembly. 7. Check for the “click” which means the correct open lever position, showed in the inset picture.
User Manual 8. The printer is now ready to install the ribbon cartridge. 9. Turn the tension knob in the direction of the arrow to tighten the ribbon. 10. Insert the upper cartridge pins onto the corresponding grooves on both sides of the upper mechanical frame. 11. Then push the lower cartridge pins into the corresponding lower grooves on both sides of the upper mechanical frame until it clicks into place.
User Manual 12. Insert the green plastic ribbon mask onto the print head. Pay attention to match the two pins (2) on both sides of the green ribbon mask with the grooves (1) on both sides of the print head. 13. Push the green ribbon mask up until it clicks into place. 14. Turn the tension knob in the direction of the arrow to tighten the ribbon 15. Carefully pull down the green lever following the step 3, 4, and 5 in reverse order in order to securely close the Upper Mechanical Frame.
User Manual Paper Handling This printer is designed for versatile and reliable paper handling. The flat-bed mechanism allows the handling of special documents, such as multiple invoices, postcards, labels, passbooks and tickets. The print head detects the paper edges automatically, the sheet can therefore be inserted in any position within the detection area according to the rules described in the following paragraph.
User Manual The Operator Panel The operator panel is located in the middle of the printer cover and is composed of function keys and leds with which you can easily check the printer status and select the functions. Optionally it can be equipped with a wide LCD 2x16 characters display. Function Keys KEY NORMAL MODE SETUP MODE SPECIAL MODE When using the IBM 4722, IBM 9068 and the Olivetti protocols in two operators (“booking”) mode, the application software determines the function of this key.
User Manual Leds LED NORMAL MODE SETUP MODE SPECIAL MODE Lit if paper presence, Unlit without paper (no Olivetti). When using the IBM 4722, IBM 9068 and the Olivetti protocols in two operators (“booking”) mode, the ST1 led is under software control. Lit, when the printer is ready (on line). Unlit, when the printer is in local (off line). If the printer is in Setup Mode, this led indicates which setup page is selected for printing. See “Printer Setup” later in this manual.
User Manual Software Driver Installation At this point it is necessary to configure your printer for your application package. The installation procedures depend upon the host environment. The printer is plug-in-play, therefore when it is connected to a computer under Windows O.S., it automatically discovers the new hardware and it looks in the systems the proper drivers. For this purpose, together with the printer you receive a CD-ROM containing the printer drivers for the Windows environment.
User Manual Connection to the Host This printer can be connected to the host by means of the following available interface ports: 1. 2. 3. 4. Parallel standard Centronics or bi-directional IEEE 1284 type interface Serial RS-232/C interface USB 2.0 full speed interface Other optionally available ports (10/100T Wired LAN, USB 2.0 high speed, dual serial RS232/C) Proceed as follows: Make sure that both the host and the printer are turned off.
User Manual Setting the Interface Parameters Parallel Interface The parameters set for the parallel interface mainly match of the most common environments and the printer can be used immediately after connection to the host. In case you need to modify the standard parameters see “Printer Setup” later in this section. Serial Interface Because of the great variety of the possible connection configurations, when you use the serial interface you will need to set the parameters accordingly.
User Manual Printer Setup The Printer Setup is used to configure the printer parameters and to print a Self Test page, to check the settings and the printer installation, and to perform the Print Offset Tuning. The default configuration of this printer matches most of the commonly used environments, but it may be necessary to change some printer parameters. With this printer you print the forms for the setup, you fill them in, and then you insert them back into the printer for reading.
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User Manual Printing the Printer Setup Forms If you already have the preprinted forms for the printer setup, go to “Filling in the Printer Setup Forms” later in this manual. 1. With the printer in Setup Mode, insert a blank sheet in A4 or Letter format. 2. The printer loads the sheet and stops. 3.
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User Manual Filling in the Printer Setup Forms To change the values of the parameters, fill in the marker ( ) beside the value you want to set with a black or blue ball-point pen or a fiber-pen. Do not use pencils. AUTOFEED SIGNAL ( ) disabled * SLCT-IN SIGNAL ( ) disabled * BUFFER CONTROL ( ) DTR ( ) enabled ( ) enabled ( ) ( ) XON/XOFF* XON/XOFF + If more than one value is set for a parameter, the printer ignores these parameters and maintains the currently set value.
User Manual Setup Parameter INTERFACE TYPE IBM FINANCIAL INPUT BUFFER IGNORE PE AUTOFEED SIGNAL SLCT-IN SIGNAL BUFFER CONTROL ROBUST XON WORD LENGTH BAUD RATE PARITY BIT STOP BIT USB MODE COPIES LOW NOISE SAFE BOTTOM EDGE GET EDGE QUOTE PASSBOOK TYPE MAN10239-01 Values parallel, serial, opt, usb, automatic* Description Selects the interface type. In case of printer with optional interface ports are installed, they are listed to be selected.
User Manual Setup Parameter PROTOCOL Values EPSON 570*, IBM X24E* X24E AGM, IBM 2390, OLI. PR40+, OLI. PR2*, OLI. PR2845, IBM 4722, IBM 9068, HPR 4915 FONT Draft*, Courier, OCR-B, Gothic, Prestige, Present, OCR-A, Script, Boldface LQ*, NLQ DRAFT*, HSD, VHSD disabled, enabled* 10 cpi*, 12 cpi, 15 cpi, 16.6 cpi, 17.1 cpi, 20 cpi 5 lpi, 6 lpi*, 8 lpi no lock*, font, hor. pitch, font+hor.
User Manual Example: How to set the Left Margin to 20. LEFT MARGIN 10x ( )0 ( )1 █2 ( )3 ( )4 ( )5 ( )6 ( )7 ( )8 ( )9 1x █0 ( )1 ( ) ( )3 ( )4 ( )5 ( )6 ( )7 ( )8 ( )9 Setup Parameter RIGHT MARGIN Values 100 x 10 x 1x Description Sets the right margin in number of columns. The values range between 0 and 190. The physical position of margin depends on the current character spacing.
User Manual Setup Parameter CODE PAGE OLIVETTI COMPRES Values CP437*, CP437G, 96GREEK, CP850, CP851, CP852, CP853, CP855, CP857, CP858, CP860, CP862, CP863, CP864, CP865, CP866, CP867, CP876, CP877, CP1098, CP1250, CP1251, CP1252, CP1257, GOST, TASS, MAZOWIA, CP437SL, UKRAIN, KOI8-U, 8859/1, 8859/2, 8859/3, 8859/4, 8859/5, 8859/6, 8859/7, 8859/8, 8859/9, 8859/15, ROMAN-8, ID 12, CP874, ID 14, ID 17, SANYO, KU, PHILIP CODE PAGE, INTERN.
User Manual Setup Parameter SLASHED ZERO Values No*, yes EJECT ON FF no, yes* RESET WITH EJECT no, yes* CUT SHEET EJECT On front*, on rear MAN10239-01 Description Selects the printing character for zero, with a slash (yes) or without (no). Performs a form feed according to the selected page format (no) or ejects a cut sheet loaded into the printer (yes). When the printer receives a reset command, if this item is set to yes the paper inserted in the printer is ejected.
User Manual Offset Adjustments For a precise adjustment of the position of the printed characters on a preprinted form, the printer allows to easily adjust the first line and the first printing column as follows: 1. 2. 3. When the printer is in Setup Mode, insert a blank sheet into the printer press the ST1 key until the leds are in the configuration showed in previous SETUP STATUS table. Press ST2 key, the following sheet will be printed: Fill in the marker corresponding to the value you want to set .
User Manual The Vertical Offset Tuning values correspond to 1/60 inches and set the vertical offset of the first print line starting from the default standard position at 1 mm from the upper paper margin. The Horizontal Offset Tuning values correspond to 1/60 inches and set the horizontal offset of the first print line starting from the default standard position at 3 mm from the left paper margin.
User Manual Printer Setup Flow Chart + Printer Ready Setup Mode Printer OFF # Parameters are set Self Test (●) MAN10239-01 28
User Manual Printer Setup through USB and RS232/C Ports The printer Setup parameters can be changed through normal Setup as described in previous chapter or through USB or Serial 232/C port. For this purpose is necessary install the ”Compuprint CDC RS-232 Emulation” driver creating a virtual serial port and the “SP40plus Setup” software, Windows based utility able to configures the printer through USB (directly) or RS232/C Serial connection (directly or via a serial/USB adapter).
User Manual If the installation is positively ended, in the Windows hardware resources a new COMn port will be found.
User Manual SP40Setup utility installation Once the Compuprint CDC RS-232 Emulation driver has been installed, found the Setup.exe file and double click on it. Follow the steps displayed in the below masks in order to correctly install the utility. The utility will ask where install the program and choose the program group. If the installation is positively ended, in the program pop-up window, the SP40Setup icon will appear. Double click on it and the SP40Setup utility will be run.
User Manual Note (*) The first available port number used by the Setup utility is taken from the system registry and can be different from the one displayed. If another Serial-USB adapter is connected to the printer, it will be possible to see another COM port. In the example below, a Serial-USB adapter is connected to the serial line of the printer; it has been seen by the host as COM1 port and this port will be displayed and selected in the Setup port selection.
User Manual Write NVM After reading the configuration, it is possible to do all the possible changes simply select the new values. When all modification are done, the new configuration can be stored in the printer NVM pressing the Write NVM action key. The utility will show the “save as name” mask. The new configuration can be saved in a specific file and path (default name is wnvm.
User Manual Troubleshooting Paper Problems The straight paper path of this printer is designed for trouble-free handling of a great variety of documents. Paper Jam In case a paper jam condition occurs, proceed as follows: 1. Open the printer cover. And rise the upper mechanical frame as explained in the chapter: Installing the Ribbon Cartridge, page 5. 2. Remove the jammed paper, pulling it towards the front of the printer. 3.
User Manual 4. In case it is not possible to remove the jammed paper because you cannot reach it with your hand or it is embedded so that you cannot move it, rotate the paper belt to free the paper. 5. Carefully pull down the green lever following the step 3, 4, and 5 in reverse order in order to securely close the Upper Mechanical Frame.If you do not close the Upper Mechanical Frame, the printer does not print correctly. Close the printer cover. 6.
User Manual Error Handling There are two types of error: o o Recoverable errors Not-recoverable errors Recoverable errors When an error of this kind occurs: 1. The printer is disabled with the ST1 and ST2 led flashing and the printer sounds a beeps. 2. With operator panel with display, the following messages will be displayed; the first line indicates the error, while the second line gives more details concerning the error conditions.
User Manual Not-Recoverable errors When an error of this kind occurs: 1. The printer is halted with all the four leds flashing. 2. With operator panel with display, the following messages will be displayed; the first line indicates the error, while the second line gives more details concerning the error conditions. Power-off and Power-on the printer. It the problem remains contact the service.
User Manual Ribbon Cartridge Problems The following table is useful to identify and solve print quality problems. Problem Cause Solution Fading print The ribbon is not fed Check that the ribbon is correctly inserted (see “Installing the Ribbon Cartridge”. Turn the ribbon tension knob to verify, that the ribbon is not blocked. If the problem is not solved, change the ribbon cartridge. The ribbon is used up or torn Change the ribbon cartridge.
User Manual Paper Specifications The documents must all guarantee the following characteristics: o o o o o o o o o o o Use paper matching the indicated characteristics. They must have well defined top and left edges, with a square angle tolerance of 0.1° on all edges. Paper with holes, perforations, folds or tears anywhere within the print area of the document cannot be feeded from the front input chute, but could be eventually managed by the rear tractor requesting the specific Compuprint SP40plus model.
User Manual Passbooks Minimum Paper Weight 75 g/m2 Thickness (overall, within cover spine) Multiple Page Passbooks (except cover spine) Horizontal/vertical Fold 0.28 mm (0.011 in.) Thickness difference across the fold of an open passbook Horizontal/Vertical Fold Single Page Passbook or Ledger Cards 0.18 mm (0.0071 in.) Covers 0.18 mm (0.0071 in.) o o o o o o Maximum 120 g/m2 2.7 mm (0.106 in.) 1.80 mm (0.071 in.) 1.52 mm (0.059 in.) 0.28 mm (0.011 in.) 0.46 mm (0.018 in.
User Manual Passbooks with Horizontal Fold Insertion direction D C C Print Area ABCD ABCD G B H Print Area F A B C D E F G H MAN10239-01 Dimension Passbook width Passbook length Distance between print character position and left or right edge Distance between top edge of the document and top edge of first printed line Distance between bottom of last printed line and bottom edge of the document Outer corner radius Distance from fold to bottom of the first printed line above the fold.
User Manual Passbooks with Vertical Fold Insertion direction D ABCD C H C Print Area ABCD G H B ABCD L F E K A A B C D E F G H K-L MAN10239-01 Dimension Passbook width Passbook length Distance for the dot position nearest to the left or right edge Distance from the top edge of the document to the top edge of the first printed line Distance from the bottom of the last printed line to the bottom edge of the document Outer corner radius Distance from the fold to the first character position besi
User Manual Technical Specifications Printing Technology Printing Speed (@10 cpi) Line Length Paper Handling Copies Special Functions Graphic resolution (dpi) Vartical spacing Barcodes Character set (IBM and Epson) Character set (Olivetti) Resident Fonts Resident Emulations Interfaces Memory Reliability Print Head Life Consumables Noise Level<54 dbA Power Supply Power consumption: Physical Dimensions & Weight MAN10239-01 24 pin serial dot matrix printer (needle diameter 0,25 mm) HSD 520 cps Draft
User Manual Serial Interface Connection Solder side view Solder side view To PC IBM compatible 1 6 2 7 3 8 4 9 5 DCD DSR RX RTS TX CTS DTR RI GND DCD DSR RX RTS TX CTS DTR RI GND To printer Female connector Female connector MAN10239-01 1 6 2 7 3 8 4 9 5 44
User Manual User Information according to European Directive 2002/95/EC and 2003/108/EC This unit must be recycled or discarded according to applicable local and national regulations. The symbol shown above, applied to the product or on its packing, indicates that, at end of life, the product is not to be thrown away, or disposed as unsorted municipal waste, but separately collected.
COMPUPRINT s.r.l. Via Lombardore, 282 10040 Leinì (TO) ITALY SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. This manual refers to various company and products by their trade names. In most of the cases, these designations are claimed as trademarks or registered tramarkers by their respective companies. Copyright 2011 COMPUPRINT s.r.l.
