User guide

Sep 01
Compuprint PageMaster 450 User Guide 6-3
Solving Print Quality Problems
This section describes quality problems during printing. Go through the list below to find the conditon that
most closely resembles the problem and follow the recommended action. If the trouble persists after per-
forming the checks listed below, turn the printer off [ O ], disconnect the power cord from the AC outlet.
Call technical support or service technician.
DESCRIPTION POSSIBLE
CAUSE
REQUIRED
ACTION
Faded print Print media is moist. Remove moist media and load new dry
media.
EP cartridge is old or
damaged
Replace EP cartridge. See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Toner in EP cartridge is low.
Black dots Print media is outside
recommended specification.
Use recommended print media. See
”Chapter 5 Printer Consumables, Cleaning
and Maintenance” .
EP catridge is old or
damaged.
Replace EP cartridge.See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Vertical black streaks EP catridge is old or
damaged.
Replace EP cartridge. See See ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .
Repetitive defects. Paper path is dirty. Print out several blank sheets
EP cartridge is old or
damaged.
Replace EP cartridge. SeeSee ”Chapter 5
Printer Consumables, Cleaning and
Maintenance” .