MDP40B MDP40C MDP40T User Manual
Compuprint Information Thanks for choosing this printer. Your printer is a reliable working equipment that will be very useful in your daily job. Our printers have been designed to be compact and respectful of the work environment. They offer a wide range of features and multiple functions that confirm the high technological level reached by the Compuprint S.p.A .
FCC Notes FCC Notes This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Table of Contents Table of Contents Compuprint Information ..........................................................................ii FCC Notes ................................................................................................iii Canadian D.O.C. Radio Interference Regulation ..............................ii EEC Regulations..................................................................................ii Table of Contents.....................................................................
Table of Contents Printing a Test Page .............................................................................2 29 Printer Setup..........................................................................................3 33 Printing the Printer Setup Forms .................................................... 33 Filling in the Printer Setup Forms ................................................... 36 Reading the Preprinted Forms .........................................................
Printers Presentation These dot-matrix printers are multi-purpose printers for counter applications. Their compact structure is designed to be integrated in an ergonomic environment. These printers provide a high level of reliability, form-handling accuracy and data integrity.
Printers Presentation • Automatic switching between cut sheets and fanfold paper If the paper path is empty (i.e. the fanfold paper is in the first line position), when inserting a cut sheet into the printer, it is automatically loaded after the printer automatically parked the fanfold paper. The fanfold paper can then be loaded again simply pressing the LOAD/PARK key.
Unpacking the Printer Unpacking the Printer Together with the printer the following items are included in the shipment box: Notify any damage to your supplier. • Paper stand • Ribbon cartridge • Power cable • CD-ROM with the printer documentation and drivers. M DP40B M DP40C - M DP40T Always keep the packing material in a safe place as you must repack the printer into it, when you need to move it.
Unpacking the Printer 1. Open the printer cover. 2. Remove the protection from the print head.
Printer Parts Printer Parts Safety Instructions Never remove any printer part unless it is expressly indicated in this manual.
Printer Parts Rear View MDP40C and MDP40T R ear cover 6 A78408356-003
Printer Installation Printer Installation Choosing a Suitable Location Consider the following points when you choose the location for your printer: • The distance between the printer and the host computer must not exceed the length of the interface cable; • The location must be sturdy, horizontal and stable; • Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity; • You need an AC power outlet compatible with the plug of the printer’s power cord.
Printer Installation Installing the Paper Stand 1. Open the printer cover. 2. Match the hooks on the lower side of the paper stand with the clefts on the printer front part.
Printer Installation 3. Holding the paper stand oblique insert the hooks into the printer clefts. 4. Lower the paper stand to horizontal position making sure that the two holders on both sides are correctly inserted into the corresponding slots. Press the paper stand down until it clips into place. 5. Close the printer cover.
Printer Installation Installing the Power Cable 1. Find the power cable connector and the rating plate on the rear side of the printer. Make sure that your power supply matches the power rating of the printer. In case the power rating does not correspond DO NOT CONNECT THE PRINTER TO THE MAINS. Consult your dealer for help. Always use a grounded outlet. 2. Insert the power cable into the connector on the printer and the other end into a convenient mains outlet. 3.
Printer Installation Installing the Ribbon Cartridge To install the ribbon cartridge, the printer must be powered on. 1. Remove the cartridge from its bag. Turn the tension knob in the direction of the arrow to tighten the ribbon. 2. Open the printer cover, the print head moves to the ribbon installation position.
Printer Installation 3. Hold the ribbon cartridge slightly inclined with the ribbon mask in front of the print head. 4. Insert the ribbon cartridge into the print head carriage, leading the cartridge pins into the fixing guides. In this way you assure the correct ribbon mask position in front of the print head. Push the cartridge onto the print carriage until it clicks into place. 5. Turn the tension knob in the direction of the arrow to tighten the ribbon. 6. Close the printer cover.
Paper Handling Paper Handling This printer is designed for versatile an reliable paper handling. The flat-bed mechanism allows the handling of special documents, such as multiple invoices, postcards, labels, passbooks (MDP40B and MDP40C models only) and tickets. The print head detects the paper edges automatically, the sheet can therefore be inserted in any position within the detection area according to the rules described in the following paragraph.
Paper Handling When inserting the paper into the printer, keep the following points in mind: • The document may not exceed the limits of the paper stand.
Paper Handling • The documents having a width of at least 90 mm must be inserted on the left hand side over the grooved area on the paper stand. The documents must cover the whole grooved area, otherwise the printer will not accept the paper.
Paper Handling • To load the documents having a width of less than 90 mm: − make sure that in the program menu the MANUAL LOADING item is enabled. − hold the paper against the left paper guide of the paper support while inserting it into the printer Loading Passbooks (MDP40B and MDP40C models) • The inserted passbooks must not have folds, tears, pins, clips, staples or any foreign material.
Paper Handling • Before inserting a passbook into the printer, open it and crease it in both directions along the binding stitch, so that the passbook lays flat on the paper stand when it is inserted into the printer. • • • The passbooks must be inserted on the left hand side over the grooved area on the paper stand. They must cover the whole grooved area, otherwise the printer will not accept the passbooks. The passbooks with horizontal fold must have a minimum width of 102 mm.
Paper Handling • The passbooks (both with horizontal and vertical fold) must not exceed the right passbook margin on the paper stand (second line from the right). R ight Passbook M argin Loading fanfold paper (MDP40C and MDP40T models) The fanfold paper is loaded form the rear of the printer. 1. Lower the two levers of the rear printer cover and unhook it from the printer.
Paper Handling 2. Unhook the right tractor moving the tractor lever towards the inside of the printer. 3. Open the two tractor covers.
Paper Handling 4. Insert the perforation of the fanfold paper on the left paper tractor. Close the tractor door. Insert the paper on the right paper tractor and close the tractor door. The upper margin of the inserted paper should not exceed the tractors. Make sure, that the paper is inserted correctly (straight). 5. Move the right paper tractor towards the right to slightly tighten the paper. Lock the tractor in that position moving the tractor lever towards the outside of the printer.
Paper Handling 6. Hook the rear tractor cover into the corresponding slots (1) and push it against the printer until both rear tractor levers (2) firmly hook into the printer. 2 1 7. Press LOAD/PARK to load the paper into the printer. To remove the paper from the printer follow the above sequence backwards.
The Operator Panel The Operator Panel The operator panel is located on the front left side of the printer and is composed of function keys and leds with which you can easily check the printer status and select the functions as described below: MDP40B model P1 LQ MDP40T and MDP40C models EJECT P2 PROGRAM ON LINE P1 MICRO FEED P2 LF FF P3 LQ LOAD PARK P4 PROGRAM ONLINE Function keys Turns the printer on or off. To turn the printer off, this key must be pressed for at least 3 seconds.
The Operator Panel LOAD PARK (MDP40T and MBP40C) If the paper path is empty, the fanfold paper is loaded into the printer (LOAD function). This function is performed when the printer is online or offline.
The Operator Panel PROGRAM Selects one of the available configurations (P1, P2 and, if present P3 and P4 or a configuration couple P1/P3 or P2/P4 – MDP 40T and MDB 40C models only) if the PROGRAM LOCKED parameter is not enabled. This key is active, when the printer is offline or when the printer is online and no print data are in the buffer. When pressed while powering the printer on, selects the offset adjustment page. See “Offset Adjustment” later in this manual.
Software Driver Selection ON LINE On, if the printer is online. Off, if the printer is offline. Blinks, when receiving printing data from host. In case of a printer fault during the initialization of the LQ, P1, P2, P3, P4 and ON LINE indicators blink contemporaneously. Turn the printer off and on again. If the problem is not solved, call the Customer Service. Software Driver Selection At this point it is necessary to configure your printer for your application package.
Connection to the Host Connection to the Host This printer can be connected to the host by means of a parallel standard Centronics or bidirectional IEEE 1284 type interface or by means of the serial RS232C interface. This printer Proceed as follows: 1. Make sure that both the host and the printer are turned off. 2. With the help of the following figure identify the connector for the interface you want to connect and insert the cable firmly into it. 3.
Connection to the Host Setting the Interface Parameters Parallel Interface The parameters set for the parallel interface match most of the most common environments and the printer can be used immediately after the connection to the host. In case you need to modify the standard parameters see “Printer Setup” later in this section. Serial Interface Because of the great variety of the possible connection configurations, when you use the serial interface you will need to set the parameters accordingly.
Connection to the Host W ORD LENG TH B A U D R AT E PA R IT Y B IT ( ) ( ) disab le d * e nab led ( ) ( ) disab le d * e nab led ( ) ( ) D TR X O N /XO FF* X O N /X O F F + D T R ( ) If more than one value is set for a parameter, the printer ignores these parameters and maintains the currently set value. Do not fill in the marker beside the title of the preprinted form, otherwise the printer will not be able to read that page. 6.
Printing a Test Page Printing a Test Page It is now useful to test, if the printer has been correctly installed. For this purpose print the self test page as follows. 1. Press the ON LINE key while powering the printer on and hold the key pressed until all leds turn briefly on. 2. Insert a single sheet in A4 or Letter format. The printer prints the Self-Test page. Check that the printout is correct. The following printout example shows also the printer setup default values.
Printing a Test Page SELF TEST MDP40B : Code Version Vx.x CONFIGURATION SETUP PROGRAM PROGRAM LOCKED ERROR BUZZER INTERFACE TYPE INPUT BUFFER IGNORE PE AUTOFEED SIGNAL SLCT-IN SIGNAL BUFFER CONTROL ROBUST XON WORD LENGTH BAUD RATE PARITY BIT PASSBOOK TYPE PASSBOOK WIDTH PASSBOOK LENGTH SECURITY MODE AUTO GAP OFFSET GET EDGE QUOTE xxxxxxxx CharGen:xxxxxxxx ver. x.xx progr.
Printing a Test Page SELF TEST MDP40T : Code Version Vx.x xxxxxxxx CharGen:xxxxxxxx ver. x.xx CONFIGURATION SETUP PROGRAM PROGRAM LOCKED ERROR BUZZER INTERFACE TYPE INPUT BUFFER IGNORE PE AUTOFEED SIGNAL SLCT-IN SIGNAL BUFFER CONTROL ROBUST XON WORD LENGTH BAUD RATE PARITY BIT AUTO GAP OFFSET GET EDGE QUOTE progr.1 disabled 1 beep automatic 16 Kb enabled disabled disabled XON/XOFF enabled 8 bit 9600 bps none +0.
Printing a Test Page SELF TEST MDP40C : Code Version CONFIGURATION SETUP PROGRAM PROGRAM LOCKED ERROR BUZZER INTERFACE TYPE INPUT BUFFER IGNORE PE AUTOFEED SIGNAL SLCT-IN SIGNAL BUFFER CONTROL ROBUST XON WORD LENGTH BAUD RATE PARITY BIT Vx.x xxxxxxxx CharGen:xxxxxxxx ver. x.xx progr.1 disabled 1 beep automatic 16 Kb enabled disabled disabled XON/XOFF enabled 8 bit 9600 bps none PASSBOOK TYPE PASSBOOK WIDTH special auto mm 125 PASSBOOK LENGTH auto mm 176 SECURITY MODE enabled AUTO GAP OFFSET +0.
Printer Setup Printer Setup The default configuration of this printer matches most of the commonly used environments, but it may be necessary to change some printer parameters. For this purpose it is necessary to use preprinted forms to be used with the printer in configuration mode. The following is the complete description of the Setup Procedure.
Printer Setup If you press the ON LINE key: • the printer self-test is printed. See “Printing a Test Page” before in this manual. In this way it is possible to check the current printer parameters. • once the self-test is finished, the printer remains in Setup Mode.
Printer Setup The printer setup forms contain all printer parameters and the values that can be set. The current value is indicated by an asterisk (*). For a detailed description of the parameters and the settings see “Setup Parameters” later in this manual.
Printer Setup Filling in the Printer Setup Forms To change the values of the parameters, fill in the marker ( ) beside the value you want to set with a black or blue ball-point pen or a fiber-pen. Do not use pencils.
Printer Setup Printer Setup Flow Chart MDP40 B Model N o rm al M od e P rin ter O F F LQ P1 P2 PROGRAM O N L IN E LQ S elf Te st P1 P2 PROGRAM LQ P1 P2 PROGRAM LQ P1 P2 PROGRAM A78408356-003 LQ 37
Printer Setup MDP40 T and MDP40 C Model + P rinter Pow ere d-off N orm al M od e LQ P1 P2 P3 P4 PR OG R AM O NL IN E LQ S elf Te s t P1 P2 P3 P4 PR OG R AM LQ + P1 P2 P3 P4 + PR OG R AM LQ P1 P2 P3 P4 + PR OG R AM LQ P1 P2 P3 P4 + PR OG R AM LQ P1 P2 P3 P4 PR OG R AM LQ P1 P2 P3 P4 PR OG R AM + LQ P1 P2 P3 P4 PR OG R AM 38 LQ + A78408356-003
Printer Setup Setup Parameters The following is a listing of the setup parameters. Configuration Sheet Setup Parameter RESTORE TO MFG Values No all config prog.1, prog. 2, prog.3, prog 4 PROGRAM progr.1, progr.2, progr.3, progr.4, progr.1/3, progr.2/4 PROGRAM LOCKED disabled enabled ERROR BUZZER 1 beep no beep INTERFACE TYPE parallel serial automatic auto+blink INPUT BUFFER 1 Kb, 8 Kb, 16 Kb, 32 Kb enabled disabled IGNORE PE Description The selected values are not set to factory defaults.
Printer Setup Setup Parameter BUFFER CONTROL Values DTR XON/XOFF XON/XOFF+DTR Description Selection of the buffer protocol. ROBUST XON enabled disabled Perform the Robust XON (enabled) or not (disabled). WORD LENGTH BAUD RATE PARITY BIT PASSBOOK TYPE (MDP40B and MDP40C models only) 7 bit, 8 bit 600 - 38400 bps Even, odd, none Fixed thick Vertical Horizontal Special Sets the number of the data bits. Sets the data transfer rate. Selects the parity control for the data.
Printer Setup Setup Parameter Values PASSBOOK LENGTH auto setup (MDP40B and MDP40C models only) Description Selects the passbook length setting mode. Selecting auto the length of the passbook is read and set automatically by the printer, independently from the passbook length set by menu or software command. Selecting setup the length of the passbook is set by the user in the menu or by means of a software command.
Printer Setup PROGRAM 1 PROGRAM 2 PROGRAM 3 (MDP40T and MDP40C only) PROGRAM 4 (MDP40T and MDP40C only) Setup Parameter PROTOCOL Values EPSON 570 IBM XL24E IBM XL24E AGM IBM 2390 Description Defines the printer protocol. FONT Draft, Courier, OCR-B, Gothic, Prestige, Presentor, OCR-A, Script, Boldface, locked Draft Selects the font. If you set locked Draft the printer prints always with this font, independently from the font set via software.
Printer Setup Setup Parameter LEFT MARGIN Values 10 x 1x Description Sets the left margin in number of columns. The values range between 0 and 40. To set the values combine the numbers considering that the first line corresponds to the hundreds, the second line to the tens and the third line to the units. See the example below. Example: How to set the Left Margin to 20.
Printer Setup Setup Parameter IBM COMPRESS Values 17.
Printer Setup Setup Parameter WRAP MODE Values truncate, autowrap Description The data exceeding the line length are truncated (truncate) or printed on the following line (autowrap). SLASHED ZERO disabled, enabled PRINT DIRECTION unidir., bidir., sw control Selects the printing character for zero, with a slash (enabled) or without (disabled). Selects the printing direction of the print head: unidirectional (unidir.), bidirectional (bidir.) or selected via software (sw control).
Printer Setup Setup Parameter Values after tear Description When pressing the PARK key or receiving a park command via software: 2. If the current page is not empty (there is printing data or paper movement commands have been issued), a form feed is performed.The paper is moved to the tear-off position. 3. The P1, P2, P3 and P4 leds blink. 4.
Printer Setup Offset Adjustments For a precise adjustment of the position of the printed characters on a preprinted form, this printer allows to easily adjust the first line and the first printing column as follows: 1. Press the PROGRAM key while powering the printer on. 2. Insert a blank sheet into the printer.
Printer Setup MDP40T and MDB40C models OFFSET TUNING SETUP Vertical Position Offset (1/10 INCH) PROGRAM PROGRAM PROGRAM PROGRAM 1 2 3 4 ( ( ( ( )* )* )* )* ( ( ( ( 0 ) ) ) ) ( ( ( ( +1 ) ) ) ) ( ( ( ( +2 ) ) ) ) ( ( ( ( +3 ) ) ) ) ( ( ( ( +4 ) ) ) ) ( ( ( ( +5 ) ) ) ) ( ( ( ( +6 ) ) ) ) ( ( ( ( +7 ) ) ) ) ( ( ( ( +8 ) ) ) ) +9 Vertical Offset Tuning (1/60 INCH) X PROGRAM PROGRAM PROGRAM PROGRAM 1 2 3 4 ( ( ( ( X ) ) ) ) ( ( ( ( -6 X ) ) ) ) ( ( ( ( -5 X ) ) ) ) ( (
Printer Setup The Vertical Offset Tuning values correspond to 1/60 inches and set the vertical offset of the first print line starting from the default standard position at 1 mm from the upper paper margin. The Horizontal Offset Tuning values correspond to 1/60 inches and set the horizontal offset of the first print line starting from the default standard position at 3 mm from the left paper margin.
Troubleshooting Troubleshooting Clearing Paper Jams The straight paper path of this printer is designed for trouble-free handling of a great variety of documents. In case a paper jam condition occurs, proceed as follows: 1. Open the printer cover. 2. Pull the lever on the right inner side of the printer towards the printer front side to open the paper path and with the other hand hold pressed the paper path cover. 3. Remove the jammed paper.
Troubleshooting 4. In case it is not possible to remove the jammed paper because you cannot reach it with your hand or it is embedded so that you cannot move it, rotate the white cog-wheel beside the paper path lever to free the paper. 5. To close the paper path, push the paper path cover down until it locks in position.
Troubleshooting Print Quality Problems The following table is useful for identifying and solve print quality problems. Problem Cause Solution Fading print The ribbon is not fed Check that the ribbon is correctly inserted (see “Installing the Ribbon Cartridge”. Turn the ribbon tension knob to verify, that the ribbon is not blocked. If the problem is not solved, change the ribbon cartridge. Paper damaged after printing The ribbon is used up or torn Change the ribbon cartridge.
Paper Specifications Paper Specifications The documents must all guarantee the following characteristics: • Use paper matching the indicated characteristics. • They must have well defined top and left edges, with a square angle tolerance of 0.1° on all edges. • The paper must not have holes, perforations, folds or tears anywhere within the print area of the document. • The radius on a corner of the form must be within 9.5 mm from the left or right edge.
Paper Specifications Cut Sheets Insertion direction D C C P rint A rea B E A Dimensions Maximum Minimum A B C Form width Form length Distance between dot position and left or right paper edge 240 mm 711.2 mm - D Distance between top of the first printed line and top margin of the document Distance between the lower margin and the lower part of the last printed line Paper weight - 1 mm - 6.6 mm - 60 g/m E 54 70 mm 68.6 mm 3.0 mm if length is less than 355.6 mm 8.
Paper Specifications Fanfold A D P rint A re a B C E Dimensions A B C D E Page width Page length Distance between the left or right vertical paper perforation and the leftmost or rightmost printing dot. Distance betweeen the upper pafe margin and the upper margin of the first print line Distance between the lower page margin and the lower margin of the last print line.
Paper Specifications Passbooks Paper Weight Thickness Multiple Page Passbooks Horizontal Fold Minimum 75 Maximum 2 120 g/m 0.28 mm (0.011 in.) 1.80 mm (0.071 in.) Thickness difference across the fold of an open passbook Horizontal Fold 1,42 mm (0.056 in.) Vertical Fold 1,22 mm (0.048 in.) Single Page Passbook 0.18 mm 0.28 mm or Ledger Cards (0.007 in.) (0.011 in.) 1. Passbooks with torn, folded, creased, incomplete or warped pages or covers should not be used. 2.
Paper Specifications Passbooks with Horizontal Fold Insertion direction D C C P rint A rea A BC D A BC D G H B P rint A rea F A78408356-003 57
Paper Specifications Dimensions A B C D E F G J 58 Passbook width Passbook length Distance between print character position and left or right edge Distance between top edge of the document and top edge of first printed line Distance between bottom of last printed line and bottom edge of the document Outer corner radius Distance from fold to bottom of the first printed line above the fold. Distance from fold to top of the first printed line below the fold.
Paper Specifications Passbook with Vertical Fold Insertion direction D H A BC D C C P rint A re a A BC D A BC D B G H L F E K A A78408356-003 59
Paper Specifications Dimensions A B C D E F G H K-L 60 Passbook width Passbook length Distance for the dot position nearest to the left or right edge Distance from the top edge of the document to the top edge of the first printed line Distance from the bottom of the last printed line to the bottom edge of the document Outer corner radius Distance from the fold to the first character position beside the fold. Distance from the fold to the first character position beside the fold.
