Installation guide

2-14
Bull S.A.May 25th, 1999
11. rsf – (Remote Services Facilities)
RSF, which stands for Remote Services Facilities , is a software package dedicated to
system monitoring and remote maintenance operations. It provides a link between the
customer’s system and a Bull Customer Service center.
RSF is delivered to customers who have an appropriate maintenance contract.
Note: The customer service will use the uname –m to print out a 12–digit number that will
be used as a machine serial number.
11.1 Restrictions and Limitations
Be careful when you change the Configuration of the Remote Service Line. Do not modify
TTY parameters (Service Line Speed and Remote Terminal Type).
Help on line under SMIT RSF is available only if the “LANG” environment variable is set to
En_US, en_US, it_IT, es_ES, Es-ES, fr_FR, de_DE, or De_DE.
If you have installed all the packages of RSF and the snmpd daemon is not running, some
warning may appear on the console.
Even in a cluster configuration, the “Send Test Message to Station” function is not possible
when “Remote Service Support” flag is disable.
11.2 Installing RSF
If ’WatchWare’ is installed, RSF (without rsf.extended) is automatically installed,
configured, and started.