User's Manual

BLUE SERIES

Important before restoring the tablet

Know the username and password of your Google Account on

the phone

To restore data after resetting the device, you will need to enter

security information. Providing this information shows that you or

someone you trust performed the reset.

Make sure you have this information on hand before restarting

the phone. To do this, do the following:

• Check that there is a Google Account on the phone.

• Open the Tablet Settings app. Press accounts, you will find the

username of a Google Account.

• Make sure you know the password for the Google Account

on the phone. To confirm it, access that account from another

device or computer.

• If you've set up a screen lock, make sure you know your

phone's PIN, pattern, or password. If you can't unlock it.

Tip: If you recently reset your Google Account password, wait

24 hours before performing a factory reset.