Installation guide

software will help. Also reinstalling DirectX usually solves the problem. (See

our website for how to reinstall DirectX)

Why playback lags?

It’s possible that signal is not strong enough. Please verify it as above step.

While receiving HDTV programs, VideoMate DVB-U2200 needs full speed

USB 2.0 bandwidth to transfer data. Please check if other devices occupy the

bandwidth, especially the hard disk usage.

How can I record as a different video format?

Digital program is a fixed MPEG-II format file already. ComproDTV can’t

change it and will save it into hard disk directly. Only Analog TV, Composite or

S-Video input video can be software encode to your choice of video format.

You can do that in the Record tab in Settings of ComproDTV 2.

Why are images scrambled？

Please update the video and sound card drivers from vendors’ web sites.

Make sure the driver for motherboard chipset is also up to date. The default

drivers supplied with the Windows operating system are usually too old to

operate correctly. If you still have problems, please install the latest

ComproDTV and driver from our website.

Why does the remote control fail?

The remote control sensor, which is plugged into the TV card, may be loose.

Please unplug it and plug it in again. You should also check the batteries of the

remote control. Do not use rechargeable batteries.

Verify that the

IR icon (ComproRemote) is in the system tray on the

lower-right corner of the screen. If you don't have ComproRemote on the

system tray, start the following program:

C:\Program Files\ Common Files\VideoMate\ComproRemoteDTV.exe

Then you should see the icon on the system tray. The IR icon should turn

bright when you press buttons on the remote.

If you see no response, please move your mouse cursor on the IR icon. If you

see it shows “No Device,” your drivers may not be not properly installed.

Please remove ComproDTV using "Add/Remove programs" in the Control

Panel and reinstall it.