Installation guide

My system cannot Power Up, What should I do?

First, make sure you have connected the Power Up circuit correctly. Please

refer the hardware installation section for more information.

Second, make sure you see a green LED light on the VideoMate Vista T750F

PCI tuner card. If you don’t see the green light, your motherboard does not

support the standby power. You can only use Power Up with motherboards

that provide standby power.

Third, Power Up will start your computer 5 minutes in advance of the schedule

time. If you set the schedule on 4 o’clock, Power up will wake up your

computer at 3:55. Therefore, you need to shut down the computer before 3:54

in order to let Power Up start the computer.

Fourth, make sure you have the correct schedule time. Also, verify your

system time or clock.

Finally, it is possible that your power supply doesn’t provide the standard 3.3V

standby power. Therefore, changing your power supply might help.

My PC cannot shut down?

In rare circumstances, the Vista T750F PCI card must be reset. Unplugging

the AC power cord from the PC case for 10 seconds will reset the card.

When you set up for scheduled recording, VideoMate Vista T750F PCI card

will issue the Power Up signal to the computer until ComproDTV 4 starts. If

your computer cannot start ComproDTV 4 for some reason, the TV tuner card

will try to wake up PC even while you shut it down. Unplug the main power

cord to reset VideoMate TV card. You can shut down the computer normally

after that.

Other possible causes of this problem include:

1. If you have a multi-Boot system and ComproDTV 4 is not installed and

running on the default OS. Solutions: Set the default OS properly or install

ComproDTV 4 on the default OS.

2. There may be other, independent problems preventing Windows from

starting normally. Solution: Remove the VideoMate Vista T750F PCI card and

troubleshoot PC start up. Remember to correctly reconnect the power switch

cables.

3. Some external software may be interfering with ComproDTV 4. Shutting

down unnecessary software can help.

4. The ComproDTV 4 Scheduler shortcut is missing from the Programs