Installation guide

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Other possible causes of this problem include:
1. If you have a multi-Boot system and ComproDTV 4 is not installed and
running on the default OS. Solutions: Set the default OS properly or install
ComproDTV 4 on the default OS.
2. There may be other, independent problems preventing Windows from
starting normally. Solution: Remove the VideoMate Vista M3F/M5F PCI card
and troubleshoot PC start up. Remember to correctly reconnect the power
switch cables.
3. Some external software may be interfering with ComproDTV 4. Shutting
down unnecessary software can help.
4. The ComproDTV 4 Scheduler shortcut is missing from the Programs
“Startup” folder. Reinstalling ComproDTV 4 can help.
Video OK / No Audio
If you can view the TV picture but get no audio, you should check the following:
Please check that the WAVE sound is not muted or volume too low in the
Windows Volume Control dialog. (Double-click on the speaker icon in the
system tray.)
Also check the sound is not muted or volume too low in the Windows Volume
Control dialog. (Double-click on the speaker icon in the system tray.)
Sometimes updating the sound card driver from vendor or TV card’s driver and
application may help as well.
Why can’t I playback the recorded video?
The usual reason for this problem is conflict with some CODEC software, such
as Nimo, K-Lite, and Stormcodec. This kind of software forces applications to
use their CODEC for play back. Therefore, the recorded file cannot be played
since an incompatible CODEC is being used for playback. Uninstalling the
CODEC software will help. Also reinstalling DirectX usually solves the problem.
(See our website for how to reinstall DirectX)