Installation guide
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Troubleshooting:
During the course of installation, you may encounter various issues in regards to
the usage of either the camera or the ComproView software. The following pages
contain the list of troubleshooting procedures which should help you overcome
any difficulties.
The troubleshooting is divided into four sections, initial setup, stand alone
onboard program, ComproView and remote viewing via Internet Explorer.
Initial Hardware / Software Setup
1. Installation
After you’ve successfully connected the power and network port of the IP50W,
please ensure that you’ve installed the latest software & firmware from our
website, www.comprousa.com. Once the ComproView had been installed, you
can use the included IP Utility which can be found under Start -> Program Files
-> ComproView.
The IP Camera Utility will automatically scan for all of the available cameras on
the network, even though they might not be on the same subnet.










