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Ultraview 1030/1050 Monitors — Service Manual
5-11
Troubleshooting
Error Log
For troubleshooting intermittent problems, the monitor maintains a text error log for both
recoverable and non-recoverable errors in its battery-backed, non-volatile memory. All diagnostics
failures are logged in the error log. Other error codes that may be in the log are used for software
development and application and have no value in hardware troubleshooting.
Most errors relate to the CPU PCBA, but some errors may be caused by the patient parameter
module or software errors. For example, a particular sequence of key strokes that always
produces the same error code could be a software problem.
Displaying the Error Log
Before using the error log, ensure that all other procedures have been followed, including
elimination of operator errors, testing of voltages, correction of display faults, diagnostic testing,
cabling/connector repairs, software compatibility, etc.
From the Boot menu (refer to Boot Menu on page 5-3) press E to access the ERROR LOG
FUNCTIONS, then d to view the error log.
Clearing the Error Log
To clear the error codes, press E, then press c.
Diagnostics Failure Messages and Error Codes
When the monitor fails power-ON diagnostics, extended diagnostics or blinks an error code on the
Diagnostics LED, do the following:
1 Verify the failure by powering the unit OFF and ON again or by running the extended
diagnostics as described in the Extended Diagnostics on page 5-5 and the Diagnostic Menus
on page 5-6.
2 Upon verification of the failure, take troubleshooting action or replace FRUs based on the
following diagnostics failure messages.
Table 1: Diagnostic Failure Messages
Error Code Diagnostics Failure Message Suggested Action
01030000 Diagnostics Passed No action required.
01030001
Diagnostic(s) Failed; degraded
performance
Monitor functional but in need
of repair. Some features may
not be available. Replace
CPU PCBA.
01030002 Critical Failure Replace CPU PCBA.
01030003 Can’t diagnose at this boot stage No information available.