Service manual

Ultraview 1030/1050 Monitors — Service Manual
5-17
Troubleshooting
Module Slot Troubleshooting
1 Independently verify the module’s operation on another unit (if available).
2 Check the software versions of all installed modules, Flexport system interfaces, and other
SDLC equipment attached, verifying that there are no incompatibilities.
3 Inspect the interconnect PCBA. If any connectors or parts appear damaged, replace the
damaged assembly.
4 If the problem persists, replace the CPU PCBA.
SDLC Output Troubleshooting
1 Verify that the proper SDLC terminations are set and that the proper cables are being used
(refer to Setup on page 2-1 for more information).
2 Check the software versions of all installed modules, Flexport system interfaces, and other
SDLC equipment attached, verifying that there are no incompatibilities.
3 Inspect the I/O bay PCBA and the interconnect PCBA. If any connectors or parts on either of
these assemblies appear damaged, replace the damaged assembly.
4 If the problem persists, replace the CPU PCBA.
Ethernet Troubleshooting
1 Check the Ethernet setup and verify that a proper equipment ID, equipment name, and subnet
name were entered. Cycle power to reconfigure the system if these are changed.
2 Check that the Ethernet cable is attached to a multiport that is ON and functional.
3 Run the Ethernet diagnostic (refer to Diagnostic Menus on page 5-6). If it fails, replace the CPU
PCBA.
4 Inspect the I/O bay PCBA and the interconnect PCBA. If any connectors or parts on either of
these assemblies appear damaged, replace the damaged assembly.
Wireless Option Troubleshooting
1 Verify that the wireless network is properly configured and the wireless network parameters
have been properly set.
2 Before opening the unit, run the wireless card diagnostic (refer to Diagnostic Menus on page 5-
6). Note the results for later.
3 Verify that the antenna cable is plugged into the wireless card, and that the other end is screwed
onto the antenna.