User guide
Table Of Contents
- 3Com Wireless 8760 Dual-radio 11a/b/g PoE Access Point
- Contents
- Introduction
- Installing the Access Point
- Installation Requirements
- Power Requirements
- Safety Information
- Deciding Where to Place Equipment and Performing A Site Survey
- Before You Begin
- Connecting the Standard Antennas
- Connecting Power
- Checking the LEDs
- Wall, Ceiling, or Electrical Box Mounting
- Flat Surface Installation
- Selecting and Connecting a Different Antenna Model
- Installing Software Utilities
- Initial Configuration
- System Configuration
- Command Line Interface
- Using the Command Line Interface
- General Commands
- System Management Commands
- System Logging Commands
- System Clock Commands
- DHCP Relay Commands
- SNMP Commands
- snmp-server community
- snmp-server contact
- snmp-server location
- snmp-server enable server
- snmp-server host
- snmp-server trap
- snmp-server engine-id
- snmp-server user
- snmp-server targets
- snmp-server filter
- snmp-server filter-assignments
- show snmp groups
- show snmp users
- show snmp group-assignments
- show snmp target
- show snmp filter
- show snmp filter-assignments
- show snmp
- Flash/File Commands
- RADIUS Client
- 802.1X Authentication
- MAC Address Authentication
- Filtering Commands
- WDS Bridge Commands
- Spanning Tree Commands
- Ethernet Interface Commands
- Wireless Interface Commands
- interface wireless
- vap
- speed
- turbo
- multicast-data-rate
- channel
- transmit-power
- radio-mode
- preamble
- antenna control
- antenna id
- antenna location
- beacon-interval
- dtim-period
- fragmentation-length
- rts-threshold
- super-a
- super-g
- description
- ssid
- closed-system
- max-association
- assoc-timeout-interval
- auth-timeout-value
- shutdown
- show interface wireless
- show station
- Rogue AP Detection Commands
- Wireless Security Commands
- Link Integrity Commands
- IAPP Commands
- VLAN Commands
- WMM Commands
- Troubleshooting
- Index
6-1
6 TROUBLESHOOTING
If you have difficulty with the 3Com Wireless LAN access point, first check the
following items in the configuration:
Radio Settings page: Ensure that the SSID is the same on clients and the
access
point.
Security page: Ensure that Encryption is the same on clients and the
access
point.
Authentication page: Ensure that the Local MAC Authentication System
Default is set to Allow. Ensure that 802.1x Authentication Settings are correct.
TCP/IP Settings page: If the DHCP Client is set to Disabled, then ensure that
the access point IP
Address is within the same subnet as the wired LAN.
If necessary, reset the access point to the factory defaults.
Try the solutions in the following table. If you need further assistance, contact
3Com Technical Support through the following Web page:
http://www.3com.com/products/en_US/supportedindex.jsp
Symptom Solutions
Access point does not
power
up.
Make sure the Ethernet cable is plugged into the port
labeled To Access Point on the power brick.
Check for a faulty access point power supply.
Check for a failed AC power supply
Access point powers up, but
has no connection to the
wired network.
Make sure that the Ethernet cable is plugged into the
port labeled To
Hub/Switch on the power brick.
Verify the network wiring and topology for proper
configuration. Check that the cables used are the
proper
type.