Product specifications

Infortrend
B-2
B.1.2 Note for Redundant Controller Firmware Upgrade:
A controller used to replace a failed unit in a dual-controller
system is often running a newer release of firmware version. To
solve the contention, make sure the firmware on a replacement
controller is downgraded to that running on the surviving
controller.
IMPORTANT!
• Allow the downloading process to finish. Do not reset or turn
off the computer or the controller while it is downloading the
file. Doing so may result in an unrecoverable error that
requires the service of the manufacturer.
• When upgrading the firmware, check the boot record version
that comes with it. If the boot record version is different from
the one installed on the surviving controller previously, the
new boot record binary must be installed.
NOTE:
• The COM 2 serial port cannot be used to download firmware.
B.2 Upgrading Firmware Using RAIDWatch
Manager
B.2.1 Establish the In-band SCSI connection in RAIDWatch
Manager
Please refer to RAIDWatch User's Manual for details on
establishing the management session for RAIDWatch Manager.