Specifications

Appendix C: Troubleshooting
Solutions to Common Problems
In this section we list suggested steps to rectify some common problems
that may arise during the installation and operation of the access point.
1. I want to know whether my PC is connected to the access point and
to the Internet.
A. Open a Command Prompt
♦ For Windows 98/98SE/ME, please click the Start button and
Run. In the Open field within the Run dialog box, type in
command. Press the Enter key or click the OK button.
♦ For Windows 2000 and XP, please click the Start button and
Run. In the Open field within the Run dialog box, type in
cmd. Press the Enter key or click the OK button.
B. In the Command Prompt, type ping 192.168.168.1 and press the
Enter key.
♦ If you get a reply, the computer is communicating with the
access point.
♦ If you do NOT get a reply, please check the cables and
ensure that the settings are correct before trying again.
C. In the Command Prompt, type ping www.yahoo.com and press
the Enter key.
♦ Obtaining a reply means that you are connected to the
Internet.
♦ Otherwise, you may want to ping another known host.
Getting no reply from any of the other hosts that you have tried
suggests that your connection may be having problems.