Specifications

Step 1020-2
There is a problem with the keyboard.
Find the type of keyboard you are using in the following table; then follow the
instructions given in the Action column.
Keyboard Type Action
Type 101 keyboard (U.S.). Identified by the size
of the Enter key, which extends into only one
horizontal row.
Record error code M0KBD001; then go to “Step
1020-3”.
Type 102 keyboard (W.T.). Identified by the size
of the Enter key, which extends into two
horizontal rows.
Record error code M0KBD002; then go to “Step
1020-3”.
Type 106 keyboard. Identified by the Japanese
characters.
Record error code M0KBD003; then go to “Step
1020-3”.
ASCII terminal keyboard Go to the documentation provided with the
ASCII terminal and continue problem
determination.
Step 1020-3
Take the following actions:
1. Find the eight-digit error code in Chapter 5, “Error Code to FRU Index” on page 99.
Note: If the eight-digit error code is not listed in Chapter 5, “Error Code to FRU
Index” on page 99, look for it in the following:
v Any supplemental service manual for the device
v The diagnostic problem report screen for additional information
v The Service Hints service aid
v The CEREADME file (by using the Service Hints service aid in
Diagnostic
Information for Multiple Bus Systems
).
2. Perform the action listed.
Step 1020-4
1. Turn off, then turn on the system unit.
2. When the keyboard indicator (the word keyboard) is displayed, press the 1 key on
the system console.
3. When the System Management Services menu appears, check the error log for any
errors.
a. Choose Error Log.
b. If an error is logged, check the time stamp.
c. If the error was logged during the current boot attempt, record it.
d. Look up the error in Chapter 5, “Error Code to FRU Index” on page 99 and do
the listed action.
e. If no recent error is logged in the error log, go to “MAP 1540: Minimum
Configuration” on page 52.
Chapter 3. Maintenance Analysis Procedures 47