Specifications
Notes:
1. If the system fails to progress after this checkpoint is put in the display, do the
following:
a. Activate the service processor pinhole reset switch on the system’s operator
panel.
b. If the hang repeats, check with service support to see if there is a firmware
update that fixes the problem.
c. If not, or the update does not fix the problem, change the system board.
d. If this procedure does not fix the problem, call service support.
2. If the system fails to progress after this checkpoint is put in the display, do the
following:
a. Activate the service processor pinhole reset switch on the system’s operator
panel.
b. If the hang repeats, check with service support to see if there is a firmware
update that fixes the problem.
c. If not, or the update does not fix the problem, go to “MAP 1540: Minimum
Configuration” on page 52.
d. If this procedure does not fix the problem, call service support.
3. Recovery mode flash update has failed. Do the following:
a. Activate the service processor pinhole reset switch on the system’s operator
panel, and try the recovery mode flash update again.
b. If the system hangs again, make a new set of firmware update diskettes, using
new, blank diskettes. Retry the flash update with the new diskettes.
c. If the same hang occurs with the new diskettes, replace the following FRUs one
at a time, in this order:
1) Diskette drive
2) System board
d. If this procedure does not fix the problem, call service support.
4. The service processor was unable to configure the modem(s) attached to the serial
port(s). Do the following:
a. Check the modem, modem cable, and serial port for loose or unconnected
cables. Reset the service processor using the pinhole reset switch on the
operator panel.
b. If the hang repeats, check with service support to see if there is a firmware
update that fixes the problem.
c. If there is not, or the update does not fix the problem, replace the following
FRUs, one at a time in this order:
1) Modem cable
2) Modem
3) System board
d. If this procedure does not fix the problem, call service support.
84 Service Guide