User`s manual

Operation and Troubleshooting 9-5
2. Check the EcoLAN 3000E’s LED status indicator to ensure that there is no error
condition. See 9.1 LED Status Indicator, for more information.
3. Check the status report to see what protocols are enabled and active. See the
appropriate chapter to confirm that you have installed and configured your
network protocol correctly for the EcoLAN 3000E. See 9.2 EcoLAN 3000E
Network Status Page, for an example of the status report.
4. If you added, changed, or removed any new hardware on the network, verify that
it was installed correctly.
5. If you added any new software applications, make sure the program is compatible
and installed correctly on the network. See your network protocol documentation
to confirm.
6. Determine if other users can print. If they can’t and they are all on the same NOS,
go to the troubleshooting section for that NOS.
When you have determined the nature of the problem, use the checklists in the next
section.
9.5 Troubleshooting Network Hardware Connections
If you are using an old 10BaseT concentrator hub that does not support the link signal, use
Manual Ethernet Port selection instead of the factory default of Automatic Ethernet Port
selection. Refer to Appendix A.
Cover-Preface.book Page 5 Wednesday, May 12, 1999 10:48 PM