User guide

8. Failed to Connect to Remote Server.
Probable Cause:
The web portal is unable to connect to the VSR system or the system is
unable to connect to its main database.
Probable Solution:
Wait for the VSR system or the main database to come back online.
9. Your session has timed out.
Probable Cause:
The VSR portal was left open without any action for 20 minutes.
Probable Solution:
Click the Login button to access the portal again.
Appendix B. Troubleshooting: Warning and Error Messages 49