User guide

Appendix B. Troubleshooting: Warning and Error Messages

IBM SmartCloud Virtualized Server Recovery issues a number of informational,

warning, and error messages.

1. During Automatic Configuration of a new system the Failed to

communicate with server message is displayed.

Probable Cause 1:

The Replication agent is not installed on the system for Auto

Configuration.

Probable Solution 1:

Install the Replication agent.

Probable Cause 2:

The Replication agent is installed but the services are not started.

Probable Solution 2:

Start the Replication agent services.

Probable Cause 3:

The source system can not communicate with the Replication Management

Server and/or the Replication Server.

Probable Solution 3:

Ensure that network routes and ports are open and bidirectional.